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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Massaponax provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
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- Requires appointmentAvailable
Location
Hours
Reviews
3.9
124 reviews
5 stars
78
4 stars
10
3 stars
6
2 stars
4
1 star
26
- DSDawn M. SmithOct 15, 20255.0Everyone there are ao nice, and make sure they explain what's going on my our puppies
- SSS SandersOct 9, 20251.0I don’t appreciate making and an appointment for one shot and when I had someone else drop my dog off they gave him three shots when came to pick him up. I never gave anyone else any authority besides dropping off and picking coco up. It’s really sad you trying to sell people stuff when they make an appointment. I never scheduled the other shots so stop trying to be sales people and giving pets shots their owner never ask for. Everyone out for money.
- ECEvelyn ClementsSep 18, 20253.0I have a problem with their no pet owners being allowed in the examining room policy. I took my dog on Tuesday for a wellness exam and she started shaking the minute she realized where she was. Even peed on her blanket. My dog was abused before I adopted her and they know it. They want to put her on medication for elevated liver levels. Stress will cause this.
- ACAlisha CSep 5, 20251.0I took my dogs here as puppies and the plan was good as it covered the exams, vaccines, and their neuters. They were great 10 years ago. My dogs are now seniors and I went in to sign up for one of the wellness plans. I was proceeded to be told my dog would need dental x rays which are not covered by the plan and that my dog was slightly anemic so could not get the covered dental cleaning until his levels are normal. They then told me that he had also one swollen lymph node in his back leg and would refuse the dental cleaning until it is biopsied. Working in healthcare myself, swollen lymph nodes are not a preexisting issue that need to be assessed before a dental cleaning and anesthesia. They also kept my dog for 7 hours for his drop off appointment and never called me, I had to call multiple times. His vet bill was 600 dollars just for a comprehensive exam, one vaccine, and bloodwork. This place is a money pit and absolutely will not be going back 👍🏻
- IMIris MuckleAug 27, 20255.0They are very patient, polite, professional and caring for my 3 kitties.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Massaponax?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and on Sundays from 10:00 AM to 4:00 PM. The hospital is closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, you can call them during hospital hours for urgent care advice. They can refer you to an emergency hospital if needed. Outside of those hours, please contact your local emergency hospital directly.
Can I get veterinary care online through Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
Banfield offers preventive care treatments including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy at all life stages.
What is the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan provides annual preventive care such as exams, vaccines, screenings, consultations, and dental care. It renews annually and offers discounts on treatments but is not insurance.
How can I pay for the Optimum Wellness Plan at Banfield?
You can pay monthly via automatic withdrawal from a bank account or credit card, or opt to pay the full amount upfront to cover your pet's preventive health care expenses.
What types of appointments are available at Banfield Pet Hospital?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and are contacted when ready, and virtual visits for clients with Optimum Wellness Plans.
Which nearby stores can I visit for pet supplies when coming to Banfield Pet Hospital?
PetSmart is nearby and offers a range of pet supplies and services, making it convenient to shop for your pet's needs before or after your visit to Banfield.
What dining options are close to Banfield Pet Hospital for a quick meal?
Subway, a fast food and sandwich shop, is located nearby, providing a convenient spot for a quick meal if you're visiting Banfield Pet Hospital.
Are there fitness and wellness facilities near Banfield Pet Hospital?
Yes, Planet Fitness is close by offering gym and health spa services, so you could fit in a workout or wellness session before or after your pet's appointment.