Banfield Pet Hospital

Reviews

• YY

  Yeimy

  Apr 22, 2026
  5.0
  The receptionist is great person he always has patient to help and assist me with anything I need for my pets
• SA

  Shon Anderson

  Apr 22, 2026
  1.0
  I was scheduled for an ultrasound for my cat. Two days before the appointment i was called for a confirmation of moving it a day earlier. I said no i cannot make that that is why i made it the day it was. The desk person said he would have to reschedule since my original date was no longer available and would call me back. A couple of days later i learned that he did move it anyway and hit me with a noshow for over $200. He claimed he was the manager and to deal with it so i canceled my plan and will never go back to any Banfield
• NN

  NELLY

  Feb 21, 2026
  3.0
  Quisiera resaltar la excelente labor que desempeña Carlos en el mostrador de la veterinaria y agradecerle por su profesionalismo, atención, dedicación, carisma, tanto conmigo como con mis mascotas. Siempre demostrando que por personas como él, vale la pena continuar en esta Veterinaria.Con esa sonrisa que lo caracteriza, siempre con una buena actitud y colaboración.Se nota que ama lo que hace y eso marca la diferencia. Gracias Carlos.
• RH

  Robert Hill

  Jan 25, 2026
  5.0
  Highly Recommended. We drive from Fort Washington to get our two dogs and three cats seen by Dr. Michelle Lapera. She is the best vet we have ever had in over 25 years in different states and in Germany (retired military). If she left, we would follow her. Also, all the vet techs are the most wonderful young people. They know our pets and have always treated them with the utmost care. We have never once felt uneasy or concerned. Quite the opposite! They all make us feel that our pets are in the best hands. Lastly, the front staff has always been polite, receptive, and knowledgeable about any issue or question we had. Any time we need an appointment or to reschedule one, they each have been very patient and helped us find the optimal time for our work schedules to bring our pets in. I am quite shocked by the negative reviews. Seriously. I read through all of them and felt like each were responding to one of the following things: bad news, cost, or lack of understanding of their pets' needs. You be the judge. Highly recommended!
• ES

  Emily Soule

  Dec 1, 2025
  1.0
  Don’t go to this banfield. They are NOT all the same!!!! This banfield has decided to keep running like a McDonald’s, pushing pets into “storage” and not offering regular visits post covid (if they do, it’s barely any appointments). They clearly want to make as much money as they can by continuing this practice despite the covid restrictions being over. Don’t let them convince you this is normal. IT IS NOT. Other banfields do not operate this way and it does not lead to a good level of care. You can’t even see what they’re doing to your pet, I have had certain things not performed due to lack of communication from the front to the back. My pet was injured during a drop off appointment in the past, please don’t convince yourself it’ll be like any other banfield and be okay. This place truly doesn’t seem to care about treating animals, just profit and getting as many animals seen as possible.

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