Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Chantilly Greenbriar provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Banfield Pet Hospital
13063 Lee Jackson Memorial Hwy, Fairfax, VA
22030, United States
Hours
Reviews
3.8
73 reviews
5 stars
44
4 stars
8
3 stars
3
2 stars0
1 star
18
- MLMarsha LeggeOct 3, 20255.0Great place and I highly recommend them!
- CMCierra MarieOct 1, 20253.0The service of the location is great but I don't suggest getting the plans. They charge me a $20 past due fee although I paying it on the actual due date because my card in file was stolen and they couldn't retrieve the funds. $20 & I'm still paying on the due date is absolutely absurd. The chat box rep said its not a late fee its a processing fee but the website stated overdue fee which is inaccurate! I DON'T RECOMMEND THE WELLNESS PLANS!
- MZMartin ZaunfuchsSep 17, 20255.0Not much to add-we received the same top-notch care as always!
- ASAnne SSep 15, 20255.0I’ve used Banfield for my dogs for 9 years and it’s great! There are so many locations, it’s convenient. They have good office hours too. Plus you can change offices if needed to get an appointment. That’s helpful when a pet is sick or hurt! I love the Greenbriar office and have gone there since they opened. The staff does change, but the service has always been very good. I appreciate their kindness, knowledge, and attention to the pets. You can buy a membership plan but you don’t have to. I’ve done both and like the flexibility. I highly recommend!
- SVSudie VasquezSep 1, 20251.0First impressions are everything and mean a lot. This location left an awful first impression and I will not be returning. I scheduled an appointment for 12:30pm Monday. I showed up at 12:36pm. Upon my arrival, the receptionist was finishing up a phone call. It was around 12:40pm that she ended her phone call. She started to check me in and had me do a lot of intake questions, which I was confused about because I had just filled out all of those questions online. She did get up and go check on something f a few times while filling out the questions and checking us in. It was at 12:47 she finished and said okay you’ve been checked in and you can have a seat and wait. She comes back out around 12:50 and says “The doctor said this will have to be a drop off appointment because they’re going to lunch.” I explained that we drove 45 minutes away and I will not be dropping off my dog; I would never schedule a drop off dog appointment anyways. She then says well it’s because we came late we have to do a drop off. I then said, no I got here at 12:36, we were in this lobby waiting for 15 minutes before we even got checked in. She then went back and said okay the doctor will see you the. I’m not aware if this location has a 5 minute grace policy, but if they did I was never made aware and again if they did I wouldn’t have even bothered and just left. So now, knowing that the doctor wants to go to lunch, the whole vet visit became rushed. The nurse was breezing through the questions and wasn’t really listening. Just typing and trying to get me out asap. I even mentioned a few times I was looking for a primary care vet and there were so many opportunities to earn my business but it was clear it wasn’t wanted. She even offered me a wellness plan for adult dogs and didn’t even take the time to realize my dog is 10 and the wellness plan I should have been offered was for senior dogs. Then when it was time to take the dog back for her exams, my dog got super nervous and tried to hide. I picked her up and she was trying to get away and the nurse was acting like she didn’t want to touch her. She asked me to hand her to her backwards, but my dog wouldn’t turn backwards because she was so nervous. I looked at the nurse and said “she is not going to bite you.she is super nervous. Please pick her up” the nurse says well you never know… Actually no I do know. This dog has never bitten a single person ever. The doctor comes in and starts talking so fast about all these different medications that even she got confused. Again super rushed. What drew the line for me was I was repeatedly explaining how I wanted the best recommended treatment for my dog because I really just want her to feel better. The doctor then started listing off all this medicine and would tell me a price every single time after. I then eventually was like look I don’t really care about the price, please just recommend the best medicine for management for my dogs issue and the course of action I should take. We did finally get medicine and a treatment plan. This was a horrible first impression. I don’t want these people near my dog at all.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Chantilly Greenbriar?
Banfield Pet Hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. During hospital hours, urgent care advice and referrals for emergencies can be provided. For emergencies outside of hospital hours, please contact your local emergency hospital.
Can I drop off my pet at Banfield Pet Hospital to avoid contact?
Yes, Banfield encourages drop-offs and has implemented safety precautions including increased cleaning. Please call the clinic for more information on drop-off procedures.
What type of medical services does Banfield Pet Hospital offer?
Banfield provides a full range of veterinary services including routine vaccinations, microchipping, dental and surgical care, preventive care, nutrition advice, parasite control, spay/neuter, end of life care, and DNA testing.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through Banfield's website or by visiting the scheduling link: https://www.banfield.com/visit-information/schedule-appointment/welcome-screen
Does Banfield offer online veterinary care?
Yes, clients with Optimum Wellness Plans can access 24/7 general pet care advice and triage support via Vet Chat through the Banfield app.
Is Banfield Pet Hospital wheelchair accessible and do they have restrooms?
Yes, the hospital has wheelchair accessible restrooms and welcomes all clients including the LGBTQ community. Appointments are required for service.
What other places are near Banfield Pet Hospital where I can shop or exercise?
Nearby you can visit OrangeTheory Fitness and Planet Fitness for workouts, Five Below and Ross Dress for Less for shopping, and Bob's Discount Furniture for home needs.
Where can I print or ship documents near Banfield Pet Hospital?
The FedEx Office Print & Ship Center is located nearby, offering shipping and printing services convenient for your errands before or after your pet's appointment.
Are there any medical facilities near Banfield Pet Hospital for other health needs?
Yes, nearby medical facilities include Pinnacle Family Practice, Capital Women's Care, and Integrated Healthcare Centers, which can be convenient for family health needs in the area.