Banfield Pet Hospital

4.0
132 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Fairfax provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
9516 Main St, Fairfax, VA
22031, United States

Hours

Reviews

4.0
132 reviews
5 stars
87
4 stars
12
3 stars
3
2 stars
5
1 star
25
  • CC
    Charles
    Jan 4, 2026
    5.0
    Thank you so much for taking care of my little girl recently. The customer service here is always so great and we always feel so welcomed here. Have a beautiful day! ❤️
  • YA
    Yasmin Avila
    Nov 9, 2025
    1.0
    With great sadness, I have to report my experience at this place, where I’ve been a loyal client for over three years. Today my dog had a medical appointment for his routine check-up at 11:00 a.m. I was told it would take about two to two and a half hours. After that time passed, I decided to stop by to see how things were going and possibly take my dog home. When I arrived, I met a new (at least to me) nurse named Joe, who unfortunately treated me very poorly. He told me, in a rude manner, that my dog wasn’t ready, that they were short-staffed, and that they hadn’t even started with him yet. When I asked why no one had called to let me know it would take longer, he replied that there were no supervisors or receptionists available. Then, with the same unpleasant attitude, he walked away while I was still speaking. I called the clinic to speak with a supervisor, but the same person answered and told me again that there was no one available. When I asked for his name, he refused to give it and told me I could either file a complaint or wait half an hour until the doctor finished her lunch — because, as he said, they had the right to eat. Honestly, it would have been much easier and more respectful to simply apologize and ask me to return later. Instead, I felt humiliated, disrespected, and mocked. I have never received such treatment from this clinic before today. And it leaves me deeply worried — if he treats clients this way, how does he treat our pets?
  • JA
    Joel Aguilar
    Oct 20, 2025
    5.0
    They are great. The doctor takes care of all my dogs. No issues. They always ask before anything. A little pricey for the monthly but still good.
  • LC
    Liz Corr
    Oct 2, 2025
    5.0
    I love this banfied. Everyone is pleasant and caring.
  • LS
    Larissa Shier
    Oct 1, 2025
    1.0
    Avoid at all cost. Multiple pets have died here because of the poorly trained staff. They just try to make a profit off you and your pet.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.