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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Fairfax provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.0
131 reviews
5 stars
86
4 stars
12
3 stars
3
2 stars
5
1 star
25
- YAYasmin AvilaNov 9, 20251.0With great sadness, I have to report my experience at this place, where I’ve been a loyal client for over three years. Today my dog had a medical appointment for his routine check-up at 11:00 a.m. I was told it would take about two to two and a half hours. After that time passed, I decided to stop by to see how things were going and possibly take my dog home. When I arrived, I met a new (at least to me) nurse named Joe, who unfortunately treated me very poorly. He told me, in a rude manner, that my dog wasn’t ready, that they were short-staffed, and that they hadn’t even started with him yet. When I asked why no one had called to let me know it would take longer, he replied that there were no supervisors or receptionists available. Then, with the same unpleasant attitude, he walked away while I was still speaking. I called the clinic to speak with a supervisor, but the same person answered and told me again that there was no one available. When I asked for his name, he refused to give it and told me I could either file a complaint or wait half an hour until the doctor finished her lunch — because, as he said, they had the right to eat. Honestly, it would have been much easier and more respectful to simply apologize and ask me to return later. Instead, I felt humiliated, disrespected, and mocked. I have never received such treatment from this clinic before today. And it leaves me deeply worried — if he treats clients this way, how does he treat our pets?
- JAJoel AguilarOct 20, 20255.0They are great. The doctor takes care of all my dogs. No issues. They always ask before anything. A little pricey for the monthly but still good.
- LCLiz CorrOct 2, 20255.0I love this banfied. Everyone is pleasant and caring.
- LSLarissa ShierOct 1, 20251.0Avoid at all cost. Multiple pets have died here because of the poorly trained staff. They just try to make a profit off you and your pet.
- MLMargaret ListerSep 15, 20255.0We have been with Banfield for at least 25 years. We live closer to the Potomac Yard, VA location. Our experience at this location was not great. In fact, we were about to cancel our 2 dogs Optimum Wellness plans and find another vet outside of Banfield. We accidentally stumbled across a Banfield on Mill Rd in Fairfax. We are so happy that we did. They are amazing and we’re so happy with them. We had always had great experiences with Banfield on our many military moves. I highly recommend the location in Fairfax. It’s a lot further from our home, but well worth the drive
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What veterinary services does Banfield Pet Hospital in Fairfax offer?
Banfield Pet Hospital provides comprehensive pet health and wellness care including routine vaccinations, dental care, parasite control, nutritional counseling, spay/neuter services, microchipping, DNA testing, and end-of-life care.
Does Banfield Pet Hospital in Fairfax offer emergency care?
No, Banfield Pet Hospital does not provide emergency care, but they offer urgent care advice during hospital hours and can refer you to emergency hospitals or specialty providers as needed.
What are the daily operating hours for Banfield Pet Hospital in Fairfax?
Banfield Pet Hospital is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. The hospital is closed on major holidays like Thanksgiving and Christmas.
How can I schedule an appointment with Banfield Pet Hospital in Fairfax?
You can schedule an appointment online via Banfield's official website or the Banfield mobile app available for iOS and Android.
What is Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan is an annual preventive care plan that includes exams, vaccines, dental care, and nutrition consultations. It is not insurance but helps budget for essential health care with automatic renewals.
Does Banfield Pet Hospital in Fairfax offer online veterinary consultations?
Yes, clients with Optimum Wellness Plans can access 24/7 general pet care advice and triage support through Vet Chat™ on the Banfield app.
Are appointments required at Banfield Pet Hospital in Fairfax?
Yes, appointments are required to visit Banfield Pet Hospital for veterinary services to ensure the best care and scheduling convenience.
Can customers visit nearby restaurants or shops while waiting at Banfield Pet Hospital?
Yes, there are several nearby places including Milk & Honey Southern Inspired Kitchen for dining, Apsara Jewelry for shopping, and PetSmart for pet grooming. These locations provide convenient options for customers before or after their visit.
How can PetSmart near Banfield Pet Hospital help pet owners?
PetSmart nearby offers pet grooming and dog training services, which complement Banfield's veterinary care and can be a convenient option for pet owners in the Fairfax area.
What dining options are available near Banfield Pet Hospital in Fairfax?
Nearby dining options include Milk & Honey Southern Inspired Kitchen for Southern cuisine, Elevation Burger for gourmet burgers, and Sarku Japan for Japanese food, perfect for grabbing a meal before or after your pet's appointment.