Customers consistently praised the staff for their kindness, understanding, and compassionate treatment of pets during both routine visits and difficult times.
Professionalism
Many reviews highlighted the professionalism of the veterinarians and staff, noting their thoroughness and ability to communicate effectively with pet owners.
Long-Term Trust
Numerous long-time clients expressed their loyalty to Crosspointe Animal Hospital, indicating a strong trust built over many years of service.
Concerns with Communication
Some customers reported issues with communication, including difficulty reaching the clinic and feeling dismissed during urgent situations.
High Costs
Several reviews mentioned that while the care is excellent, the costs for services can be high, leading to concerns about pricing transparency.
MS
Max & Elise Simonsen
3 days ago
5.0
All of our pets go here! We’ve liked them for the couple of years we’ve been going, but we really saw just how great they are as we recently had to put our dog down. They were incredibly gracious. They are above and beyond with full service. They provided resources to explain to our young kids. They were able to do it at our house so our dog was comfortable and not stressed out. Couldn’t ask for a more compassionate group who was just so kind during our time of deep grief.
PC
Pat Cleary
Dec 18, 2025
5.0
Our 17 year old dog was really struggling so we took him in yesterday, fearing the worst. Of course, an hour or so before our appt., the dog showed new signs of life & was was running everywhere. Spoiler alert: We brought him home. We consulted with Dr. Burbrink upon arrival. She was unbelievable. She came in, sat with us, told us that we can expect many more ups and downs, then examined our dog and gave him some meds for muscles and for pain. He seems to be doing much better. We know we're only buying time, but it's important time. Dr. Burbrink was so kind, so understanding, so patient. she took the time to explain to us what was going on with him and the intended goal of the treatment plan. She got down on the floor to examine him and was so nice to him. He doesn't always tolerate people, but she was great and the dog was nice to her. But I really wanted to post a review because she really was just exceptional.
BD
Becky Dietz
Dec 14, 2025
5.0
We had been with another veterinary practice for almost 20 years. When our 14 year-old Yorkipoo was having health problems, our vet was unexpectedly closed. We had heard great things about Crosspoint Animal Hospital, and had family members who swore by them.
Even though we were new to the practice, we were able to get an appointment quickly, and everyone there was so compassionate and caring. They were able to diagnose the problem and help us manage the symptoms until we could make an informed decision. They even came to our home when it was time to let him go. (Dr. Kaz was so amazing)
I really can’t say enough good things about this practice. When and if we get another pet, we will 100% be using Crosspoint Animal Hispital.
CC
Christina Clarke
Dec 6, 2025
5.0
I've been coming to Crosspointe for years (for both my cats and dogs) and every vet and tech I have met treats my animals like their own and after our dog passed, each person at the office wrote on a card that they sent to us that saying how wonderful she was and how they all loved her. I've kept that card to this day and it still brings me to tears. Everyone there truly loves animals and I can't recommend them enough!
SO
Shanna Obelenus
Nov 1, 2025
5.0
The vet and technicians provided excellent care for my cat.
Frequently Asked Questions About Crosspointe Animal Hospital
What type of pets do you see?
At Crosspointe Animal Hospital, our veterinary services are focused on providing care for cats and dogs.
What are your payment options?
We offer a variety of payment methods including debit and credit cards (Visa, Mastercard, Discover, American Express), personal checks, cash, as well as financing options through Scratch Pay and CareCredit.
What services do you provide?
Crosspointe Animal Hospital offers a comprehensive range of veterinary services to meet the diverse needs of our patients.
What types of pets does Crosspointe Animal Hospital care for?
Crosspointe Animal Hospital provides veterinary care focusing on cats and dogs.
What payment methods are accepted at Crosspointe Animal Hospital?
They accept debit and credit cards (Visa, Mastercard, Discover, American Express), personal checks, cash, and offer financing through Scratch Pay and CareCredit.
What veterinary services does Crosspointe Animal Hospital offer?
They offer a comprehensive range of veterinary services including medical care, dental care, boarding, wellness care, surgery, diagnostics, vaccinations, and more.
What are the regular business hours of Crosspointe Animal Hospital?
Open Monday through Friday from 7:30 AM to 7:00 PM, and Saturday from 7:30 AM to 12:00 PM. They are closed on Sundays and some holidays.
Is Crosspointe Animal Hospital accessible for individuals with mobility challenges?
Yes, the facility has wheelchair accessible entrances, parking, and restrooms.
Where is Crosspointe Animal Hospital located?
It is located at 8975 Village Shops Dr, Fairfax Station, VA 22039, USA.
Do you offer any discounts or promotions for new patients?
New patients receive $25 off their first exam at Crosspointe Animal Hospital.
What nearby places are convenient for customers visiting Crosspointe Animal Hospital?
Nearby, you can find the Crosspoint Market grocery store and bakery, Steak and Things steakhouse, and Pizza Hut for dining options around your visit.
Are there nearby transit or service locations that help visitors to Crosspointe Animal Hospital?
Yes, the UPS Access Point offers courier and shipping services nearby, and BB&T and Athena Bitcoin ATMs provide convenient banking options.
What wellness and beauty services are near Crosspointe Animal Hospital that customers might visit before or after their appointment?
Nearby salons and spas such as Fairfax Station Nails and Spa, Salon Accents, and Hidden Oasis Spa Salon offer beauty and relaxation options to complement your visit.