Petco Grooming

4.6
136 reviews

Hours

Reviews

4.6
124 reviews
5 stars
106
4 stars
5
3 stars
3
2 stars
3
1 star
7

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Customers consistently praised the grooming quality, noting that their pets looked great and were well cared for.

Staff Competence

Many reviews highlighted the professionalism and attentiveness of the grooming staff, with specific groomers receiving commendations for their skills and care.

Customer Service

Overall, customers reported positive experiences with friendly and accommodating staff, although there were some complaints about communication and appointment management.

Appointment Issues

Several customers expressed frustration with appointment availability and management, indicating that the grooming service can be busy and sometimes understaffed.

Mixed Experiences

While many customers had positive experiences, there were a few negative incidents regarding pet handling and service expectations.
  • JD
    Juliana Daniel
    Dec 14, 2025
    5.0
    Carissa is an absolute angel! She has such a welcoming personality and is great with pets!! My pup has been going to her for a while now, and i’m always more than satisfied. She truly shows interest in caring for pets, and I would highly recommend her to anyone looking for a groomer!
  • DS
    Dawn Simmons
    Nov 1, 2025
    5.0
    She looks great
  • KT
    Kathy Tilbury
    Oct 15, 2025
    5.0
    Zelda loves going there for her nail trims.
  • ND
    Nicole DeStefano
    Oct 14, 2025
    5.0
    Chrissy always does such a great job!
  • MM
    Mimi
    Sep 14, 2025
    1.0
    Pet clinic is a joke. First time I went with my dog on an appointment last year. They told me to leave because they did not have the vaccine in stock. Today I went in with my cat with an appointment. Stayed in line for almost one hr. They would not give him the rabies shot because he have a cut on his back. That was the reason I went in because he has the cut from animals outside the house. Seriously, don't go.

Frequently Asked Questions About Petco Grooming

How much is dog grooming at Petco Chester?

The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.

How long does dog grooming at Petco Chester take?

A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.