The Ruff House Stay & Play at Greenbrier

4.9
542 reviews

About

Pet Day CarePet ServicesPet Boarding ServicePet GroomerDog TrainerKennel
A Standard Of Excellence As the first dog daycare and pet boarding facility in Greenbrier, we aim to provide the highest level of customer care as a full pet service company. We seek to provide exemplary service for both the pets and parents, an attractive and sanitary facility, and a safe and healthy environment for all. Through comprehensive overnight care, daycare, and training services, we are a one-stop shop for discriminating clients. Above all, we provide pet owners with peace-of-mind while improving the quality of life for both pet and parent. Our ultimate goal is to love these animals as our own and to provide the best professional care while ensuring their safety and security.

Location

The Ruff House Stay & Play at Greenbrier
917 Ventures Way, Chesapeake, VA
23320, United States

Hours

Reviews

4.9
542 reviews
5 stars
505
4 stars
20
3 stars
6
2 stars
4
1 star
7

What are people saying?

AI-generated from recent customer reviews

Staff Care

Customers consistently praised the staff for being friendly, knowledgeable, and genuinely caring for the pets.

Pet Enjoyment

Many reviews highlighted that pets come home happy and tired, indicating they enjoy their time at the facility.

Communication

The business received positive feedback for its excellent communication, including updates and photos of pets during their stay.

Facility Cleanliness

Customers noted that the facility is clean and well-maintained, contributing to their peace of mind.

Special Needs Attention

The staff is recognized for their ability to accommodate pets with special needs and for providing personalized care.
  • HH
    Holly
    Nov 11, 2025
    5.0
    My dog always has a great time and the staff is the best!
  • MT
    Maureen Thornton
    Oct 13, 2025
    5.0
    Thank you for being so kind to my 2 little pups. It was their first time away from home and they were skittish. You made them feel more at ease.
  • MM
    Michael
    Oct 12, 2025
    5.0
    Awesome place for your fur baby to hang out for the day or the week.
  • JC
    Jennifer Cash
    Sep 29, 2025
    5.0
    My dogs love The Ruff House! The staff is very knowledgeable and friendly. I have one dog that is a social butterfly which loves everyone and all dogs. But my other dog is timid/nervous with anything/one new to her. I love that they have an option for her so she gets to enjoy daycare as well. The staff is working with her in the small group class until she eventually feels confident to move in regular daycare. Very happy with how they treat my babies. My dogs come home happy and socialized. Just look at their smiles! Thank you Ruff House!
  • KB
    Kathy Berezny
    Sep 17, 2025
    5.0
    I had a Newfoundland who did not like Daycare or Boarding at two other facilities. After a visit or two she would not even get out of the car! I started her at the Ruff House and was amazed that she was anxious to get inside. I now have a shelter dog, very shy and skittish. He had his temperament test and I boarded him one night at the Ruff House. I had no trouble getting him to go happily back into the building. I don’t know what they do with the dogs but they seem to really love it there. And that makes me love it there!

Frequently Asked Questions About The Ruff House Stay & Play at Greenbrier

What services does The Ruff House Stay & Play at Greenbrier offer?

They provide dog daycare, dog boarding, dog grooming, pet CPR & first aid, and dog training services.

What are the business hours for The Ruff House Stay & Play at Greenbrier?

Their hours are Monday to Friday from 7:00am to 11:00am and 1:00pm to 6:00pm, Saturday 7:00am to 11:00am and 2:00pm to 4:00pm, and Sunday 2:00pm to 6:00pm.