The Ruff House Stay & Play at Greenbrier

4.9
544 reviews
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Business Details

917 Ventures Way, Chesapeake, VA
23320, United States
(757) 251-0699
https://www.greenbrier.ruffhouseva.com/
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About

Pet Day CarePet ServicesPet Boarding ServicePet GroomerDog TrainerKennel
A Standard Of Excellence As the first dog daycare and pet boarding facility in Greenbrier, we aim to provide the highest level of customer care as a full pet service company. We seek to provide exemplary service for both the pets and parents, an attractive and sanitary facility, and a safe and healthy environment for all. Through comprehensive overnight care, daycare, and training services, we are a one-stop shop for discriminating clients. Above all, we provide pet owners with peace-of-mind while improving the quality of life for both pet and parent. Our ultimate goal is to love these animals as our own and to provide the best professional care while ensuring their safety and security.

Location

The Ruff House Stay & Play at Greenbrier
917 Ventures Way, Chesapeake, VA
23320, United States

Hours

Reviews

4.9
544 reviews
5 stars
507
4 stars
20
3 stars
6
2 stars
4
1 star
7

What are people saying?

AI-generated from recent customer reviews

Staff Care

Customers consistently praised the staff for being friendly, knowledgeable, and genuinely caring for the pets.

Pet Enjoyment

Many reviews highlighted that pets come home happy and tired, indicating they enjoy their time at The Ruff House.

Communication

The facility is noted for excellent communication, including updates and photos of pets during their stay.

Facility Cleanliness

The facility is frequently described as clean and well-maintained, contributing to customer trust.

Mixed Experiences

While most feedback is positive, some customers reported issues with the temperament testing process and care for anxious pets.
  • TD
    The Cooking Connection with Becky Dowd
    3 days ago
    5.0
    We love The Ruff House! Mac thrives in Enrichment club and group play! They take the time to get to know your dog and work on their needs. Boarding is easy and we feel very safe leaving him while we are away! They treat him like family and love on him.
  • KP
    Kayla Prosper
    Dec 4, 2025
    5.0
    We love the ruff house! We were nervous about leaving our pup for the first time and the staff answered all of our questions and our concerns. They texted us throughout her stay to update us, and even did a weekly weigh in to let us know she had lost some weight and offered to give her some extra protein! We always look forward to seeing the cute pictures they post of her having fun throughout the day. We know our pup is a little maniac but we felt very trusting in the staff here and knew she would be well taken care of! :) We will definitely continue to leave her at this location for daycare days and/or boarding.
  • HH
    Holly
    Nov 11, 2025
    5.0
    My dog always has a great time and the staff is the best!
  • MT
    Maureen Thornton
    Oct 13, 2025
    5.0
    Thank you for being so kind to my 2 little pups. It was their first time away from home and they were skittish. You made them feel more at ease.
  • MM
    Michael
    Oct 12, 2025
    5.0
    Awesome place for your fur baby to hang out for the day or the week.
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Frequently Asked Questions About The Ruff House Stay & Play at Greenbrier

What services does The Ruff House Stay & Play at Greenbrier offer?

They provide dog daycare, dog boarding, dog grooming, pet CPR & first aid, and dog training services.

What are the business hours for The Ruff House Stay & Play at Greenbrier?

Their hours are Monday to Friday from 7:00am to 11:00am and 1:00pm to 6:00pm, Saturday 7:00am to 11:00am and 2:00pm to 4:00pm, and Sunday 2:00pm to 6:00pm.