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The Ruff House Stay & Play at Greenbrier

4.9
(549 reviews)

Business Details

917 Ventures Way, Chesapeake, VA
23320, United States
(757) 251-0699
https://www.greenbrier.ruffhouseva.com/

About

Pet Day CarePet ServicesPet Boarding ServicePet GroomerDog TrainerKennel
A Standard Of Excellence As the first dog daycare and pet boarding facility in Greenbrier, we aim to provide the highest level of customer care as a full pet service company. We seek to provide exemplary service for both the pets and parents, an attractive and sanitary facility, and a safe and healthy environment for all. Through comprehensive overnight care, daycare, and training services, we are a one-stop shop for discriminating clients. Above all, we provide pet owners with peace-of-mind while improving the quality of life for both pet and parent. Our ultimate goal is to love these animals as our own and to provide the best professional care while ensuring their safety and security.

Location

The Ruff House Stay & Play at Greenbrier
917 Ventures Way, Chesapeake, VA
23320, United States

Hours

Reviews

4.9
549 reviews
5 stars
512
4 stars
20
3 stars
6
2 stars
4
1 star
7

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Customers consistently praised the staff for being friendly, knowledgeable, and caring towards their pets.

Pet Care

Many reviews highlighted the excellent care provided to pets, with dogs returning happy and well-socialized after daycare and boarding.

Communication

The facility is noted for its strong communication, including updates and photos during pets' stays, which reassures pet owners.

Facility Cleanliness

The Ruff House is frequently described as a clean and well-maintained facility, contributing to a positive experience for both pets and their owners.

Mixed Experiences

While most feedback is positive, some customers expressed dissatisfaction with specific situations, particularly regarding temperament testing and individual attention for anxious pets.
  • SM
    Sydney Muenzenmeyer
    3 days ago
    5.0
    We LOVE the Ruff House! Both of our dogs have always been cared for by a family member or friend and both are very sheltered. We started taking our two boys to the Ruff House for a few months now since we needed a place for them to stay overnight for a week. They gave us a tour of the facility and rooms, along with a bunch of advice for boarding day care. We started off with day care once every two weeks and now once a week and our boys love it!!! The staff are amazing and so sweet:) I definitely feel comfortable leaving our anxious dogs there because I know they end up having fun every time. I love how the staff does a report card with photos and little fun events/activities! Our boys come home tired and happy which is what we want! Thank you for being so attentive and caring with our sweet fur babies🥹
  • RS
    Renee S
    Feb 23, 2026
    5.0
    Great staff. They are anwesome and take good care of my mini poodle. I don’t worry about him when I drop him off. I know he’s in good hands.
  • CT
    Curtis L. Thomas
    Feb 12, 2026
    5.0
    We had an outstanding experience with daycare and boarding at The Ruff House Stay & Play at Greenbrier for our dogs, Chai and Cruiser! The staff was incredibly welcoming, professional, and clearly passionate about what they do. From drop-off to pick-up, we felt completely confident that our pups were in safe, caring hands. Chai and Cruiser came home happy, relaxed, and well cared for — which says everything. The facility is clean, well-organized, and the team goes above and beyond to make sure each dog feels comfortable and loved. It’s such a relief to find a place you can truly trust with your pets. We highly recommend The Ruff House to anyone looking for quality daycare or boarding. We will absolutely be back!
  • DD
    David DeCarmo
    Feb 12, 2026
    5.0
    My dog, Snoopy, loves this place! He goes to play, learn, and get pampered on special occasions. They do an excellent job with him.
  • MS
    Michael Struminger
    Jan 29, 2026
    5.0
    Reuben's first visit and he adjusted well. The staff was attentive and very nice. We will use them again.

Brand Certified Facts from The Ruff House Stay & Play at Greenbrier

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Certified March 01, 2026Yext Knowledge Graph
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