Business Details
About
Pet StorePet supply storeAquarium Shop
Visit your Chesapeake Pet Store located at 237 Hanbury Road East for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
565 reviews
5 stars
379
4 stars
96
3 stars
26
2 stars
21
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, though some reported poor experiences with specific employees.
Grooming Issues
Numerous complaints were made about the grooming department, including long wait times, poor service, and inconsistent policies.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
Product Availability
Customers expressed frustration over stock issues, particularly with specific pet foods and live animals.
Positive Experiences
Several reviews highlighted positive interactions and experiences, particularly with specific staff members who went above and beyond.
- MWMichelle Windhorst2 days ago5.0We drive a good distance to bring our 98-lb Rhodesian Ridgeback to Petco Grooming for the “make-rover.” He gets very nervous when it comes to nail trims, but the whole team always does a fantastic job with him. They’re gentle, loving, and incredibly experienced. I want to give a special shout-out to Brie. I had thrown my back out and was in a lot of pain, and she kindly offered to walk our dog back to my Jeep and even helped get him inside. That extra act of kindness truly touched me and is a big part of why we continue to come back. We are so thankful! Thank you, Brie—you are AMAZING!
- ACAnthony CoverNov 15, 20255.0A little pricey but I mean petrol always is. The customer service from the team here is always very kind though.
- JOJamie OneailOct 16, 20255.0My son and I walked in with our rescue puppy, looking for a few items. We were greeted immediately and even given coupons (which we used same day). I then needed help finding items and the young a behind the register brought me right to them and chatted about his dog with us. Super helpful and friendly. So much so that my teenager even said - wow they were so nice! Every time we go - always great.
- AGAbby GOct 12, 20251.0Wish I could give a 0 out of 5. I had a vetco appointment for 4:30, and checked in at 4:10. By 4:45 we weren’t seen, but they were talking in walk ins before us. Absolutely ridiculous and such a waste of my time.
- TGThomas GartmanOct 1, 20254.0The store was neat and clean. I saw two employees who didn't make eye contact or acknowledge me in any way. The fish selection was not what I was looking for, but the prices were pretty good.
Frequently Asked Questions About Petco
Does the Petco Chesapeake location have a vet hospital?
No, Petco Chesapeake does not have a full-service vet hospital.
Does Petco Chesapeake offer vaccinations?
Yes, Petco Chesapeake provides vaccinations.
Does Petco Chesapeake offer curbside pickup?
Yes, curbside pickup is available at Petco Chesapeake. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Chesapeake Petco?
Hamster and guinea pig prices vary by location. Call your Chesapeake Petco at 7575506225 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Chesapeake sell dogs?
No, Chesapeake Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco located in Chesapeake?
Petco is located at 237 Hanbury Rd E, Ste 19, Chesapeake, VA 23322-6622.
What are the operating hours of Petco Chesapeake?
Petco Chesapeake is open Monday through Saturday from 9:00 AM to 9:00 PM and on Sunday from 9:00 AM to 8:00 PM.
Does Petco Chesapeake offer vaccination services for pets?
Yes, Petco Chesapeake provides vaccinations for pets.
Can I use curbside pickup for my orders at Petco Chesapeake?
Yes, curbside pickup is available for eligible products at Petco Chesapeake.
Does Petco Chesapeake sell dogs or cats?
No, the Chesapeake Petco does not sell dogs or cats, but you can meet adoptable dogs and cats through the Petco Love program partnered with local animal welfare organizations at this location.
Are there any nearby veterinary clinics around Petco Chesapeake?
Yes, the Vetco Vaccination Clinic is nearby and offers pet veterinary services which can complement Petco's vaccination offerings.
What nearby places can I visit for coffee or snacks after shopping at Petco?
Starbucks and The Skinny Dip Frozen Yogurt Bar are close to Petco Chesapeake, great options for coffee or a frozen treat after your visit.
Where can I send packages or access courier services near Petco Chesapeake?
The UPS Store is nearby and provides courier, shipping, and printing services, convenient for handling packages close to Petco.
Does Petco Chesapeake offer same-day delivery?
Yes, same-day delivery service is available at Petco Chesapeake for eligible products.
How do I book grooming services at Petco Chesapeake?
You can book grooming appointments online through Petco's grooming reservation portal linked on their website for the Chesapeake location.