Banfield Pet Hospital

Reviews

• JJ

  Justin

  Jan 17, 2026
  1.0
  The only reason I have to keep going is because they arevthe only one that offers a monthly payment plan. I live an hour away and they are the closest. I took my dog in to get neutered, they took us in the room and already warned me that when they take blood if something comes back then we would stop and put him on medication and reschedule the surgery. In the back of my mind I was thinking ok, im staying local until they call me. I leave and sure enough, 2 hours go by and they call me and say they weren't able to take blood. They said he was to hyper. This is a German Shepard, not a hyper dog, also a big baby, not aggressive at all. Thats thier job, and they cant even take blood. So I had to go pick him up, they prescribed him 2 pills to give him to make him very sleepy. Why they didnt just give it to him there...makes no sense. Then they have to reschedule the surgery...2 months later. I would never recommend this place.
• TT

  treake treakle

  Dec 24, 2025
  5.0
  All services went well. Attendants were respectful and courteous.🥲
• SW

  Shannon Wirth

  Dec 23, 2025
  1.0
  I wouldn't trust them with a pet rock. The only reason I started taking my boy there is because my daughter was working at the time that I knew one of the doctors. They have both since left and there is not one person in that office left that is competent. We have had nothing but problems. My boy was so traumatized at his dental that he would not even go near the car and he's a dog that loves to go for rides. He was terrified we were going to take him back. After that I refused to schedule drop off appts and only made appts for in room. I would look on the app to confirm the appt that I had just made and it would be a drop off in the computer so I would cancel. The last straw was me going to pick up heartworm prevention and being given flea and tick only. Literally told the girl at the front counter that I was thinking about switching from simparica trio to just simparica because it didn't want to give him extra medicine that he didn't need. We weren't having a problem with fleas. Meaning I would only want to give him heartworm medication. She brought out simparica never said a word to me about that not containing heartworm preventative. Thank God I looked it up. Called back after the holiday and they refused to give me the correct medication unless I made an appt to retest for heartworm. Which 1. would have made my boy late taking his preventative, 2. Was their fault that they can't schedule an appointment for in room 3. They already made me pay over $100 for medication that we didn't need. I've asked common sense questions there that I have gotten completely wrong answers about. Such as, do you offer titer testing for the rabies vax, was told by the tech that there was no such test. I knew that was incorrect. It's been multiple problems. Way too much to list here but their employees are very poorly educated. My daughter left because she was gaslit after the main doctor committed malpractice and tried to blame her. The corporation never made any attempt to correct that situation at all. DO NOT LEAVE YOUR ANIMAL HERE!!!!! MAKE SURE YOU CAN SEE THEM AT ALL TIMES!!!!! PLEASE!
• RS

  Randy Socito

  Dec 10, 2025
  5.0
  Banfield is such an incredible place. They cared for my boy, Cheddar, and took the utmost care of him. My wife and I are so grateful for their talented team of techs and doctors, we won't go anywhere else and will refer all of our friends to there.
• PS

  Paul Spence

  Nov 19, 2025
  5.0
  Kim is always there to help whenever I bring the pup.

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