Petco

4.1
518 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Charlottesville Pet Store located at 1621 Emmet Street N for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1621 Emmet St N, Charlottesville, VA
22901-2808, United States

Hours

Reviews

4.0
516 reviews
5 stars
269
4 stars
132
3 stars
45
2 stars
11
1 star
59

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly in grooming and pet care.

Store Condition

Several reviews highlighted issues with cleanliness and organization, including dirty conditions and cluttered aisles.

Service Availability

Customers expressed frustration with inconsistent hours of operation and difficulties in accessing services, including curbside only policies.

Grooming Quality

Grooming services received mixed feedback, with some customers praising the groomers while others reported unsatisfactory experiences.

Product Availability

Customers noted a limited selection of products compared to larger stores, leading to disappointment when items were out of stock.
  • KM
    Karen McDowell
    Dec 27, 2025
    5.0
    Was so glad to see that they had the heart shaped joint cookies back in. Right now they are not available on line.
  • CO
    Cindy Osborne
    Dec 21, 2025
    5.0
    Jess is phenomenal! I've been taking my deaf Frenchton, Luna, to Jess starting not long after I adopted her. Luna is always very happy to see her friend, and I love how everybody in the store all seem happy to see the pup come in, whether for grooming or shopping!
  • MM
    Meesh
    Dec 3, 2025
    2.0
    Petco in Charlottesville is okay, but it’s really small. They don’t have nearly as much stuff as other locations, so it can feel limited. If you want a bigger selection, the PetSmart near Alamo Drafthouse is way better products and brands imo, and just easier to find what you need.
  • AA
    Asad Aripov
    Oct 13, 2025
    5.0
    Their personal are very helpful! Especially I want to thank a young guy cassier!
  • LV
    Li Vemulakonda
    Oct 6, 2025
    5.0
    They were really helpful. Every time I go, everyone who works there are very kind very knowledgeable and very helpful. I observe they are that way with everyone. I’m so glad there is a Petco here and it’s wonderful to have professional and knowledgeable people to help you with all your pets needs

Frequently Asked Questions About Petco

Does the Petco Charlottesville location have a vet hospital?

Yes, Petco Charlottesville has a full-service vet hospital.

Does Petco Charlottesville offer vaccinations?

Yes, Petco Charlottesville provides vaccinations.