AVOID AT ALL COSTS!!
Our pet went for a groom and came back wounded on her leg and nose. We showed the nose to the groomer during pickup and she brushed it off saying that it was already wounded at dropoff which is a lie. We later noticed the leg wound at home. When we called and spoke to the manager she argued, spoke very rudely and said the leg wound was also there at dropoff which was false. Instead of apologizing she asked me to take our dog to the vet and if the vet can prove this is caused by a groom then they may consider compensating. No apologies, concern, nothing. We will obviously not be taking her to this place again.
AP
Anton Papich
Oct 31, 2025
5.0
PETCO grooming..THE BEST! #🙌🏻
MA
M S Alemar
Oct 2, 2025
5.0
Groomers were knowledgeable and kind to my reactive dog.
FD
Fernanda Del-Canto
Sep 27, 2025
1.0
Beware if your dog is getting an American pet groomer or a foreign pet groomer since it is randomized of who is the person that is going to cut your dog’s hair. Me and my parents went here to get our dog a haircut here at Petco Grooming back in 2021. Our dog had this Hispanic groomer from Colombia and let me tell you something, he cut our dog way too harsh that our dog ended up getting an ear infection three to five months later. Then we took our dog to PetSmart Grooming at the Vienna location and a nice groomer told us that our dog has an horrible ear infection however he ended up serving our dog. Then our dog couldn’t stop having the pain on his ear infection so we took our dog to the vet. He was in a lot of pain and had to took x rays and the veterinarian had to prescribed him antibiotics. She said to us that this groomer from Petco Grooming caused all of this. We were shocked to hear about this. So we went to Petco Grooming to make a complain to the manager about what the groomer did to our family dog. The manager handled the situation and ended up firing the groomer right away. The manager gave us a refund of the service. Also, the manager said to us that we were not the only ones who had this complaint about this groomer and many people had really bad experiences with this groomer before. This groomer didn’t had the qualifications at all to be a pet groomer. It looks like that he wasn’t licensed to be a pet groomer which is very unethical and illegal to do that. He wasn’t well trained at all. He didn’t have the listening and communication skills. They could have trained him more in a better way. Petco Grooming has horrible management who doesn’t know of how to be in a pet grooming salon. They need to do better of who they really hire for pet groomers and management. Me and my family are not returning to Petco grooming at all. We are never coming back. Please do yourself a favor, do not get a foreign pet groomer since they will take advantage of your dog’s hair and ended up cutting it wrong. I would recommend to go to Petsmart Grooming at the Vienna location. They give you a better service than Petco Grooming.
GH
gordon hanks
Sep 26, 2025
4.0
this store(leesburg hwy bailey's crossroads va), in general has made great strides! used to not even want to go in. now they seem to have people that are customer service, paul, oriented. refreshing change. really like brenda in the grooming dept.
How much is dog grooming at Petco Bailey'S Crossroads?
The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.
How long does dog grooming at Petco Bailey'S Crossroads take?
A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.
Does Petco Bailey'S Crossroads do nail trimming?
Yes, nail trimming is provided by our cat and dog groomers as an a la carte service or in our grooming packages.
What are the operating hours of Petco Grooming in Bailey's Crossroads?
Petco Grooming in Bailey's Crossroads is open Monday through Saturday from 8:00 AM to 6:00 PM, and on Sundays from 9:00 AM to 6:00 PM.
How can I book a grooming appointment at Petco Grooming in Bailey's Crossroads?
You can book a grooming appointment online at https://www.petco.com/webapp/wcs/stores/servlet/PetcoServicesBookGroomingView?catalogId=10051&langId=-1&storeId=10151&store_number=1716 or call the store at +1 703-845-2780.
How much does dog grooming cost at Petco Grooming in Bailey's Crossroads?
The cost for dog grooming varies depending on dog size, coat type, and services requested. Contact the neighborhood Petco prior to your appointment for an estimated price. A consultation is included at the beginning of the appointment to discuss details and cost.
How long does a dog grooming appointment take at Petco Grooming Bailey's Crossroads?
Appointment duration varies by dog size and requested services. Many a la carte services take around 5 minutes depending on stylist availability. An Express service is available for an additional $12 for quicker grooming time.
Does Petco Grooming provide nail trimming services?
Yes, nail trimming is provided by cat and dog groomers as an a la carte service or included in grooming packages.
Where is Petco Grooming located in Bailey’s Crossroads?
Petco Grooming is located at 5825 Leesburg Pike, Bailey's Crossroads, VA 22041, USA.
Are there veterinary services near Petco Grooming Bailey's Crossroads?
Yes, Vetco Vaccination Clinic, a pet store and veterinarian, is close by and can provide vaccination and other veterinary services for your pets.
What dining options are near Petco Grooming in Bailey's Crossroads?
Nearby restaurants include Pizza Hut for fast food pizza, Caramelo Bakery for bakery and smoothies, Pho Vinh Loi for Vietnamese cuisine, and Full Kee Restaurant for Chinese dishes, perfect for a meal before or after your pet's grooming appointment.
Can I visit any retail stores near Petco Grooming Bailey's Crossroads?
Yes, nearby retail shops include H&R Block for financial services, Mattress Firm and Bob's Discount Furniture for furniture needs, K & G Fashion Superstore for clothing, and Trader Joe's grocery store for shopping.
Are there any other pet-related stores near Petco Grooming Bailey's Crossroads?
Aside from Petco Grooming itself, Vetco Vaccination Clinic is nearby offering veterinary services and pet supplies, making the area convenient for comprehensive pet care.