Business Details
About
Pet StorePet supply storeAquarium Shop
Visit your Bailey's Crossroads Pet Store located at 5825 Leesburg Pike for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
924 reviews
5 stars
579
4 stars
167
3 stars
77
2 stars
30
1 star
71
What are people saying?
AI-generated from recent customer reviews
Grooming Services
Mixed reviews on grooming services; some customers praised specific groomers while others reported poor experiences and mishandling of pets.
Customer Service
Overall, customer service is frequently highlighted as friendly and helpful, though there are notable complaints about rudeness and lack of communication from some staff.
Store Condition
The store is described as well-stocked and organized, but some customers noted issues with cleanliness and clutter in certain areas.
Product Availability
Customers appreciate the variety of products available, but there are complaints about stock inconsistencies and issues with online order fulfillment.
Vet Services
Vetco services received positive feedback for their care and professionalism, but there are serious concerns regarding the handling of vaccinations and overall cleanliness.
- AKAra Kim3 days ago5.0Very helpful staff in the fish department. Will continue to shop for fish and fish-related items in the near future.
- SGSondor Bilguun (Powerpuff girl)5 days ago1.0Horrible groomers. A man was giving my dog a cut, all was normal until he came home and started acting stranger and weird. Turns out he had cuts all over his private parts and was really red and irritated. He was twitching and couldnt sleep at all. His legs were shivering and shaking, and he kept whining from pain. HORRIBLE PEOPLE. They should know to be gentle around that area. They can't cut dogs. They are NOT professionals. My dog is still shaking and cannot move or sleep as to today.
- KOKaren OrtegaNov 17, 20251.0I usually avoid this Petco because the customer service is not great, but since it’s close to my mother’s home and they carry the rabbit-flavored food her cat eats, I decided to stop in anyway. I had forgotten my wallet, but my mother gave me $100 so I could buy the food and have some cash on hand. When I went to pay for the food (around $18), the cashier told me she would not take the $100 because they “had no change.” She didn’t attempt to check, didn’t look in the drawer, didn’t ask a manager—just looked down on me and immediately said they couldn’t accept the bill. A couple of suggestions for Petco management: It will sometimes happen for customers to pay with larger bills. Keep proper change on hand—at least in the back, if not in the register itself. If the concern is counterfeit bills, there are inexpensive counterfeit-checking pens that most retailers use. As large as Petco is, they absolutely can and should have one available. I’m done with this store and honestly with Petco altogether. I went to the PetSmart on Route 1 instead, bought the same items, paid cash without any issues, and received friendly, competent customer service. Petco should take notes.
- JJJoanieNov 10, 20255.0Always a pleasure to go to this location. Staff is always SUPER nice and helpful. They go the extra mile. I always find everything I need. My favorite location!
- LLLocdpowerOct 28, 20255.0I had an excellent experience with the groomer (Kelsey) at Petco. She was incredibly attentive and paid close attention to every detail. She thoroughly followed the directions I provided for how I wanted my dog groomed, and she executed them perfectly. She was also very kind and made the whole grooming visit stress-free for both me and my dog. Highly recommend! Thank you, Kelsey! We will see you soon.
Frequently Asked Questions About Petco
Does the Petco Bailey'S Crossroads location have a vet hospital?
Yes, Petco Bailey'S Crossroads has a full-service vet hospital.
Does Petco Bailey'S Crossroads offer vaccinations?
Yes, Petco Bailey'S Crossroads provides vaccinations.
Does Petco Bailey'S Crossroads offer curbside pickup?
Yes, curbside pickup is available at Petco Bailey'S Crossroads. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Bailey'S Crossroads Petco?
Hamster and guinea pig prices vary by location. Call your Bailey'S Crossroads Petco at 7038452780 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Bailey'S Crossroads sell dogs?
No, Bailey'S Crossroads Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Bailey's Crossroads offer for pet health?
Petco Bailey's Crossroads offers a full-service vet hospital and vaccination services to keep your pets healthy.
Where is Petco Bailey's Crossroads located?
Petco is located at 5825 Leesburg Pike, Bailey's Crossroads, VA 22041.
What are the store hours for Petco Bailey's Crossroads?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
Does Petco Bailey's Crossroads offer curbside pickup and delivery?
Yes, they offer both curbside pickup and same-day delivery for eligible products.
Does Petco Bailey's Crossroads sell dogs or cats for purchase?
No, this location does not sell dogs or cats but partners with local animal welfare organizations for pet adoptions through the Petco Love program.
How can I book a veterinary appointment at Petco Bailey's Crossroads?
You can book a vet appointment online through their reservation system or by calling the store directly.
What payment methods are accepted at Petco Bailey's Crossroads?
They accept credit cards, debit cards, and mobile NFC payments; cash is not required.
Are there other pet-related services near Petco Bailey's Crossroads?
Yes, the Vetco Vaccination Clinic is nearby and provides pet health services, which can complement your visit to Petco.
What dining options are available near Petco Bailey's Crossroads for a meal before or after shopping?
Nearby dining options include Pizza Hut, Pho Vinh Loi for Vietnamese cuisine, Full Kee Chinese Restaurant, Caramelo Bakery, and Moe's Southwest Grill.
Are there any convenient shopping or service stores near Petco Bailey's Crossroads?
Yes, nearby stores include H&R Block for financial services, Mattress Firm, T-Mobile, Sprint Store, and Trader Joe's grocery store, which can be convenient to visit along with Petco.