Business Details
About
Pet StorePet supply storeAquarium Shop
Visit your Ashland Pet Store located at 247 N. Washington Hwy. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
402 reviews
5 stars
240
4 stars
75
3 stars
27
2 stars
16
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude interactions and poor service, especially near closing time.
Store Hours
Many customers expressed frustration with incorrect store hours, leading to wasted trips and unmet needs.
Grooming Services
Grooming services received positive remarks, particularly for specific groomers like Lauren and Josie, who were noted for their care and professionalism.
Product Availability
Customers reported issues with product availability and expired items, indicating a need for better inventory management.
Cleanliness and Organization
The store was generally described as clean and organized, although some customers noted difficulties navigating the space.
- JGJavier GarciaOct 25, 20254.0I groom my two Golden Retrievers at Petco. I have their food and treats delivered on a regular schedule to my home. Petco staff are always courteous, professional, and very helpful.
- JDJeanine DavisAug 16, 20255.0I purchased a leash and a collar for a dog and ended up not adopting the dog. I made a return, the cashier was friendly and quick. I had my receipt.
- KEKole ElkinAug 10, 20251.0This store is never open when they are supposed to be Hours claim open till 7pm on Sundays 6pm doors are locked no one’s answering phone calls and my dogs almost went hungry for the night. Either Hire more employees or permanently close the store until you have enough staff to remain open till posted hours it’s unacceptable that you can just close early and not leave a sign or anything
- SWSamantha WeaverAug 10, 20251.0This is the absolute worst location if you ever need to go close to closing because they won’t be open anyway!!!! This has been an ongoing issue I’ve had with this location for a while they had a sign on the door about closing early because of being understaffed which I completely get but here recently I’ve been 5-15 minutes before closing on the way home from work and I get to the door and it’s locked… no sign, hours are the same on the door as the are online but yet doors are closed…. What is the point of having store hours if you aren’t going to follow them…. It’s at the point where it’s a 50/50 shot of being able to get inside…. Absolutely ridiculous!!!!
- HOHolly OwensAug 5, 20255.0I had a large item I needed to return and the associate that assisted me was very helpful, professional and courteous. She made my experience quick and easy. Thank you
Frequently Asked Questions About Petco
Does the Petco Ashland location have a vet hospital?
Yes, Petco Ashland has a full-service vet hospital.
Does Petco Ashland offer vaccinations?
Yes, Petco Ashland provides vaccinations.
Does Petco Ashland offer curbside pickup?
Yes, curbside pickup is available at Petco Ashland. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Ashland Petco?
Hamster and guinea pig prices vary by location. Call your Ashland Petco at 8047524809 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Ashland sell dogs?
No, Ashland Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Ashland provide for pet healthcare?
Petco Ashland offers a full-service vet hospital including vaccinations and expert pet training.
Where is Petco Ashland located?
Petco Ashland is located at 247 N Washington Hwy, Ashland, VA 23005-1623.
What are the operating hours of Petco Ashland?
Petco Ashland is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Petco Ashland offer curbside pickup and delivery?
Yes, Petco Ashland offers curbside pickup and same-day delivery services for eligible products.
Does Petco Ashland sell dogs or cats?
No, Petco Ashland does not sell dogs or cats but partners with local animal welfare organizations to offer pet adoption through the Petco Love program.
How can I check prices and availability for hamsters and guinea pigs at Petco Ashland?
Please call Petco Ashland at 804-752-4809 to inquire about hamster and guinea pig prices and availability.
What payment methods are accepted at Petco Ashland?
Petco Ashland accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
Are there any nearby clinics that offer pet vaccinations and grooming near Petco Ashland?
Yes, Vetco Vaccination Clinic nearby offers pet grooming, training, and vaccination services, which can complement your visit to Petco Ashland for your pet's care.
What shopping centers are near Petco Ashland that customers can visit?
Ashland Hanover Shopping Center is located near Petco Ashland, where customers can shop at various retail stores like bealls and Gordmans before or after their visit.
Are there dining options near Petco Ashland for customers?
Yes, customers can visit nearby restaurants such as New China Buffet or Yokozuna Sushi for meals before or after shopping at Petco Ashland.