Pauley's Pups

4.6
771 reviews
black, white, and brown puppy

About

Pet Store
Find the perfect puppy to add to your family with a little help from Pauley's Pups. We have numerous toy breeds to choose from including Chihuahuas, Bichon Frise, mini-Dachshunds, Puggles, miniature Pinschers, Yorkies, and others. Call today for more information!

Location

Pauley's Pups
12100 Washington Highway, Ashland, VA
23005, United States

Hours

Reviews

4.6
771 reviews
5 stars
639
4 stars
45
3 stars
18
2 stars
11
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful throughout the purchasing process.

Cleanliness

The facility received positive remarks for being clean and well-maintained, with customers noting the cleanliness of the puppies and their living areas.

Puppy Health

While most reviews highlighted healthy puppies, there were concerns raised about potential health issues and lack of follow-up regarding sick puppies.

Overall Experience

Customers frequently expressed satisfaction with their overall experience, often mentioning they would recommend Pauley’s Pups to others.

Pricing Concerns

Some customers felt that the prices for puppies were high, which may deter potential buyers.
  • BW
    Barbara Watson
    1 day ago
    5.0
    We purchased a Cavapoo today. Came from Newport News to see the pups. Highly recommend. Was very helpful and kind. LOVE our new baby. Told me all the information I wanted to know about the puppy I was looking at. Again, Highly recommend 👌
  • LB
    Lynn Brady
    Jan 3, 2026
    5.0
    My husband and I went to Pauley’s Pup today looking for a new furbaby to love. We had the opportunity to meet many pups today and what a great experience we had. After losing our Yorkie 6 months ago this was a huge step for me. The office manager was very kind, compassionate and knowledgeable of everything and more. We chose our puppy today and we fell in love instantly. A huge thank you to the staff for all of their help in making our experience memorable! We highly recommend them!
  • BB
    Belinda
    Dec 30, 2025
    5.0
    I just bought a Matilpoo from Pauly's Pups. They were very informative about my Pup. When I left there I had no questions at all the info I was given was 100%. The staff was very nice and helpful. I would recommend this location if your looking for a small Pup. Their cages were very clean and the Pups were clean. Belinda
  • OF
    Octavia Farrar
    Dec 27, 2025
    1.0
    My "tiny" female yorkie is 8 months now and is 13lbs. Responding to your response pauley pup. Yes, I’m fully aware of what the contract states. I also spoke with a woman the first day i came who said she has been doing this for a long time. When I asked how they determine whether a Yorkie will be “tiny,” she explained that they go by the paws and snout and that's how they know they will be small (her wording, not mine). As I was explaining I want one that'll stay small. Either way, she is loved. My concern is simply that other people who believe they are getting a “tiny” pup especially since not all of the puppy photos are labeled as tiny may think the ones labeled tiny will be on the smaller side full grown. Because when you're spending around $2500 you want it to be everything you expect it to be. Other than that, the customer service was great, easy and very friendly. She is a healthy pup and still is growing. 😏
  • SG
    Stacey Griffith
    Dec 26, 2025
    5.0
    We had such a great experience at Pauley’s Pups. We just went to “look” and ended up taking home our most handsome, cuddly and energetic little boy, Winston! He is perfect and made the greatest addition to our family. The greatest Christmas present we ever received! He will be spoiled forever! Thank you to Pauley’s Pups staff for a smooth and easy experience! Highly recommended!

Frequently Asked Questions About Pauley's Pups

What types of puppies does Pauley's Pups offer?

Pauley's Pups offers numerous toy breeds including Chihuahuas, Bichon Frise, mini-Dachshunds, Puggles, miniature Pinschers, Yorkies, and others.

Where is Pauley's Pups located?

Pauley's Pups is located at 12100 Washington Highway, Ashland, VA 23005, USA.