Playful Pack

4.4
131 reviews

About

Pet Day CarePet Boarding Service
Welcome to our Rosslyn location, located in the heart of Arlington, Virginia! Our brand new facility with spacious daycare rooms is excited to host the local Arlington dogs for days of play and socialization. We are hyper focused on just dog daycare and boarding services with an amazing team of dog lovers to provide your furry best friend with a premier experience. You can find us at 1528 Clarendon Blvd, on the street level of the Sedona/Slate residential building. We look forward to meeting your PACKmate!

Location

Playful Pack
1528 Clarendon Blvd, Arlington, VA
22209, United States

Hours

Reviews

4.4
131 reviews
5 stars
105
4 stars
6
3 stars
2
2 stars
2
1 star
16

What are people saying?

AI-generated from recent customer reviews

Staff Attentiveness

Many customers praised the friendly and attentive staff who genuinely care for the dogs, creating a welcoming environment.

Communication

Positive feedback highlighted effective communication regarding dogs' health and behavior, although some reviews noted a lack of responsiveness from management in critical situations.

Safety Concerns

Several reviews raised serious concerns about safety and supervision, including incidents of neglect and mistreatment of dogs, leading to injuries and health issues.

Cleanliness Issues

Multiple customers reported unsanitary conditions, including odors and inadequate cleaning practices, which contributed to health problems for some dogs.

Positive Experiences

Despite the negative feedback, many customers expressed satisfaction with their dogs' experiences, noting that their pets were happy and well cared for during visits.
  • MM
    Marcus Medina
    Dec 30, 2025
    1.0
    I did not want to leave this review, but after several attempts to contact the regional manager without a response, I feel I have no choice. Over the summer, I day-boarded my 11-year-old hound at the Rosslyn location. I was later told that he had been separated from the other dogs because he repeatedly mounted another dog. At some point, he was placed in a crate. Either the crate was not properly secured or he managed to get out, because he was subsequently able to reach the same dog again and was bitten. I was initially told over the phone that the bite was minor and that there was no need to rush to pick him up. However, when I arrived, it was immediately clear that the injury was much more serious than described. I took him directly to the emergency vet, where he required treatment. Photos from his ER visit are included below. I understand that incidents can happen in group dog-care settings. However, the handling of this situation — including the apparent failure to properly secure my dog and the lack of transparency about the severity of the injury — was extremely disappointing. At a minimum, I expected acknowledgment of my concerns and communication from management, which has not occurred despite multiple attempts. Overall, this experience was very disappointing.
  • CG
    Candi Goldman
    Dec 11, 2025
    5.0
    The staff at Playful Pack are so friendly and are always willing to listen to concerns. Athena loves the "hoomans" at Playful Pack as well as her fellow canine playmates.
  • JS
    Justine Sykes
    Dec 4, 2025
    5.0
    Such a great place to send your dog to! I have been going here for 4 years and have only had positive experiences! The staff is so friendly and communicative. They keep the dogs safe and always openly communicate anything about my dog’s health status, behavior, and account information. They also open at 6:30am which saves me on early work days! Their prices are very good and have different payment options. I definitely recommend Playful Pack! The Rosslyn location is filled with great dogs and awesome staff members!
  • JJ
    Jack Jerabek
    Nov 28, 2025
    5.0
    When I bring my dog in for boarding or for just the day, the staff know and welcome her by name. They have sent her home with photo prints of shots taken over the course of the day, and you can get more every day your pet is here over email. My dog is happy to go to day care, and I know that she is well taken care of when she is here. I will recommend playful pack to any and all dog owners in the area!
  • BT
    Brenda Thomson
    Nov 21, 2025
    5.0
    I love playful pack!! Seriously the best

Frequently Asked Questions About Playful Pack

What services does Playful Pack in Arlington, VA offer?

Playful Pack offers dog daycare, dog boarding, and dog wash services at their Rosslyn location in Arlington, VA.

Where is Playful Pack located in Arlington, VA?

Playful Pack is located at 1528 Clarendon Blvd, on the street level of the Sedona/Slate residential building in Rosslyn, Arlington, VA 22209.