Banfield Pet Hospital

Reviews

• BH

  Beatriz Hernandez

  Apr 8, 2026
  5.0
  Me gusta mucho la atención que le dan a los animalitos y a uno también, se lo recomiendo 100% ellos explican super bien lo que pasa con los animalitos
• MU

  michelle umana

  Apr 6, 2026
  1.0
  I recently went to this clinic for the first time due to some concerns with my dog. I have no complaints for the front staff or tech but I did not appreciate the service the doctor, Kelly, provided for my dog. She ran tests and gave a call with quite a condescending tone and did not provide me any substantial information to help treat my pet. She seemed careless and just gave my dog’s diagnosis but gave me no information on what I can do for him such as a diet, supplement, or even medication. She didn’t give me detail on my dog’s diagnosis, which is quite useless, leaving me to have to find what I can do to help. If it were not for an emergency, I would not go again.
• FD

  Frank DeAugustineo

  Apr 1, 2026
  5.0
  They are where my first babies get taken care of. They have a great team here.
• CN

  Camila Claros Nunez

  Jan 31, 2026
  1.0
  Please do not come here because of Carla or Karla. She is very rude on the phone and does not care about you or your pets. I called for a concern and she was very dismissive and rude. If this is how she treats callers then I can’t even imagine with pets. Please do not come here and management needs to do something about her. They should provide some basic training in customer service and general manners. I spoke to an actual front desk person and she was very nice. She said Carla picked up the phone from the back.
• SK

  Sojourner K.

  Jan 15, 2026
  1.0
  The whole visit was focused on making it seem like I couldnt afford anything. Even before the Doctor did a complimentary exam she has the assistant come in and tell me " For the wellness plan we want to make sure you know you cant just stop paying" I was insulted by that. Typically vets do the exam and come in with treatment options. I even requested my notes as I took my put to a hospital and in the notes it said "patient asked if we could send a rx as she cannot afford a cardiologist" I am beyond unhappy with the service here and never want to feel judged for doing the right thing for my dog, while a clinic wants to find ways to make money. I am looking into reporting this clinic.

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