Unleashed by Petco

4.4
269 reviews

About

Pet Store
Visit your Alexandria Pet Store located at 283 S. Van Dorn Street for all of your animal nutrition and pet supply needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Unleashed by Petco
283 S Van Dorn St, Alexandria, VA
22304-4303, United States

Hours

Reviews

4.4
261 reviews
5 stars
165
4 stars
66
3 stars
13
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the friendly and helpful service, some reported poor experiences with specific employees.

Cleanliness

The store and self-service dog wash area are frequently noted as clean and well-maintained.

Product Selection

Customers appreciate the variety of pet products available, though some noted limited selection compared to larger stores.

Pricing

Prices are considered high by some customers, leading to mixed feelings about value for money.

Location and Convenience

The store's location is generally seen as convenient, but some customers experienced issues with inaccurate hours and service availability.
  • KK
    Keith
    Nov 5, 2025
    4.0
    Nice staff and store, but they need a better system for booking the dog washes. Right now it seems to be a manual list behind the counter. Also the dog wash closes 1.5 hours before the store, so be aware of that.
  • VV
    Vanessa
    Nov 2, 2025
    1.0
    Arrived at 5:43p to only be told that they stop letting people in at 5:30p for the self wash station. I checked online before driving to this location and nowhere does it say they stop letting customers use it at 5:30. Oddly enough the store closes at 7p. Weird that the cut off is at 5:30p instead of 6p.
  • AA
    abdlster
    Oct 23, 2025
    1.0
    Visited this branch today at 1:30 pm at tThursday, Thursday date 10/23/2025 to ask for chameleon for my son and she told me they don’t have it here no matter what but there is three different other locations for bitcoin telling me you can go and visit them. I was asking if she is certain which branch for sure? instead of driving like three for other destinations in current Traffic in Virginia. She turned all the sudden full madness and change the voice tone telling me to are you serious asking me to look for you just go and find it yourself this is not my job..literally kick me out and are you like stupid? I wanna me ask all these branches you want me call them one by one if this is it makes her effort. I don’t know if she’s working for something else other than petco while no one else showed up! I believe it was just easier for her since she has the phone number. She have the system to find out instead of asking me to drive all 34 different locations. You know to find if It’s available in this other branches or not! It is really far away from Customer Service this needed training and in intensive training in this Customer Service relationship on how to to be nice with customers
  • TW
    Trina Wood
    Oct 20, 2025
    5.0
    They have great dog bones, food treats! And the doggie bath station is priceless! Easy and accessible tubs, CLEAN, blow dryer. And the staff are nice.
  • MG
    Mark Gleason
    Oct 18, 2025
    5.0
    We have taken a couple of dogs to this location for the self service wash. The staff is great and caring. The bath area is kept clean and well stocked.

Frequently Asked Questions About Unleashed by Petco

Does the Petco Landmarks location have a vet hospital?

No, Petco Landmarks does not have a full-service vet hospital.

Does Petco Landmarks offer vaccinations?

No, Petco Landmarks does not provide vaccinations.