Playful Pack

Reviews

• DR

  Diana Rivera

  3 days ago
  5.0
  Another fun stay for my pups. They are always so exited to arrive at Playful Pack Alexandria and so tired from playing when they get back home. Both good signs IMHO! The staff seems to genuinely love dogs & takes good care of my babies. Thank you!
• KZ

  Katie Zimmerman

  Nov 12, 2025
  5.0
  I have been bringing my dogs here for almost a year now, and have had an awesome experience; they get so excited when we pull up. The facility is clean and spacious and the staff are great. The only thing I wish they'd do differently is restore access to the webcams, they used to offer this but for some reason do not anymore. Regardless, they always take plenty of picture of my dogs which I enjoy seeing!
• IB

  Ivy Brown

  Nov 7, 2025
  1.0
  The fact that an employee chased my 12 year old down to tell him to stay away from the window was unnecessary. If you don’t want the dogs to get excited when someone walks by or a car pulls up that either cover the windows or move the dogs to the back.
• JR

  J R

  Oct 23, 2025
  1.0
  I would never bring my dog here if I cared for it. Staff that seems disinterested in their jobs, sick dogs including a dog so clearly ill it was emaciated to the point you could see all of its ribs and joints. They need to be reported.
• ZZ

  Zorione

  Oct 4, 2025
  5.0
  Started taking our 2 1/2 year old bully breed rescue babe here about 7 months ago. She LOVES it. The team is welcoming of her crazy! We do half day sessions, once per week to ensure she gets her canine play time and ensure she stays social with other dogs as her siblings are all kitties. 95% of the team that works there is great. The one that I don't care for is more of a (personal) personality clash as I can't deal with the know it all attitude types. Our girl loves it. She gets pumped when we pull up and is conked out and happy, after her stay when we get home. Couple of things we learned that may help: You have to explicitly state you only want a half day (4 hours) to not be charged a full day at drop off time. You get a report card with images of the days activities, although there have been sessions (multiple) where this was missed. They offer a sign on special that includes free bonus days. Introduction day is free, and your pup can stay all day. If it's not a match, they would call for pick up and no charge for you. If you're signed up and refer a friend, you get 5 free days added to your account as a thank you. They used to have a live feed Webcam, which was, however, shut down. Sounds like someone with a lot of money and no life came after them citing some type of privacy rights of their dog. Soooo.... If your pup had a 'situation' they let you know. We appreciate that they understand them to be dogs, at the end of the day! They have 2 rooms, one for small to medium pups (front facing/street view) and one for medium to large dogs.

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