Visit your Alexandria Pet Store located at 6612 Richmond Hwy. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
While many customers praised the friendly and helpful staff, there were numerous complaints about rude or unhelpful employees, particularly in the grooming department.
Grooming Issues
A significant number of reviews highlighted poor grooming experiences, including incomplete services and unsatisfactory results, leading to customer dissatisfaction.
Store Condition
Customers noted that the store was often dirty and disorganized, with some reporting unsanitary conditions affecting their shopping experience.
Product Availability
The store generally had a good selection of products, but some customers expressed frustration over inconsistent stock levels and pricing discrepancies.
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Capricia Yarborough
4 days ago
5.0
Diana was an amazing Customer Service Representative. She answered all my questions and assisted us with purchasing and handling the Bearded Dragon. We were taught how to groom and feed it, amongst other things. She walked around with us to make sure that we were purchasing the right items in order to properly care for our new pet. We are grateful for her knowledge and assistance. We will be back soon to purchase more items, as well as to adopt a Guinea Pig.
THANK YOUUUUU DIANA FOR EXCEPTIONAL CUSTOMER SERVICE!!
MC
Maria Colon
Jan 1, 2026
3.0
Took my dog the 31th to the gromming salon with a appointment and they only had a one person doing everything.It was a long wait from 1030am got my dog at 230pm it was frustruating for the dog never ever will take her their
NH
Nia H
Dec 20, 2025
5.0
Clean and very easy to find products!
BR
Bre Rodriguez
Dec 13, 2025
1.0
I called the petco at 2 pm to ask if they had Santa in for today, manager said yes. I asked what time it ends, she said 4. I left my house and got there at around 3 since i live an hour away. When i got there, they told me that they no longer had Santa, mind you, it’s 3:15. The employees were very nice and polite when telling me about it. It just sucks that I was told it was open until 4 just to be told it’s not. Don’t give out wrong information 🤷♀️
TB
Teresa Brady
Dec 4, 2025
5.0
Just like to say
Demetrius Was an Amazing Young Man & so kind to let this old lady go on about my Cat's 👍
Jan 5...... I had the pleasure of having Demetrius at the cash register again, He makes my day!!
Does the Petco Penn Daw location have a vet hospital?
No, Petco Penn Daw does not have a full-service vet hospital.
Does Petco Penn Daw offer vaccinations?
No, Petco Penn Daw does not provide vaccinations.
Does Petco Penn Daw offer curbside pickup?
Yes, curbside pickup is available at Petco Penn Daw. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Penn Daw Petco?
Hamster and guinea pig prices vary by location. Call your Penn Daw Petco at 7036601300 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Penn Daw sell dogs?
No, Penn Daw Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Does Petco Penn Daw provide veterinary hospital services?
No, Petco Penn Daw does not have a full-service vet hospital.
Are vaccinations available at Petco Penn Daw?
No, Petco Penn Daw does not offer vaccination services.
Can I use curbside pickup at Petco Penn Daw?
Yes, curbside pickup is available for eligible products at Petco Penn Daw.
What are the store hours for Petco Penn Daw?
Petco Penn Daw is open Monday through Saturday from 9 AM to 9 PM and on Sunday from 10 AM to 7 PM.
Does Petco Penn Daw sell dogs or cats?
No, Petco Penn Daw does not sell dogs or cats, but you can meet adoptable pets locally through the Petco Love program.
What types of payment does Petco Penn Daw accept?
Petco Penn Daw accepts debit, credit cards, and mobile NFC payments; cash is not required.
Where is Petco Penn Daw located?
Petco Penn Daw is located at 6612 Richmond Hwy, Alexandria, VA 22306.
Which nearby veterinarian can I visit after shopping at Petco Penn Daw?
VCA Beacon Hill Cat Hospital is nearby and offers veterinary and diagnostic services for your pet's health needs.
Are there any convenient spots for coffee or dining near Petco Penn Daw?
Yes, nearby options include Starbucks for coffee and Chili's Grill & Bar for dining before or after your visit.
What local amenities are near Petco Penn Daw that can enhance my shopping trip?
Nearby conveniences include CVS Pharmacy for medical needs, Truist for banking, and EVgo for electric vehicle charging.