Brand Certified
Banfield Pet Hospital
4.3(190 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
6469 Old Beulah St, Alexandria, VA
22315, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(703) 313-7973
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Alexandria Hilltop provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.3
190 reviews
5 stars
135
4 stars
24
3 stars
6
2 stars
3
1 star
22
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for being friendly, knowledgeable, and caring towards their pets.
Service Efficiency
Several reviews highlighted the efficiency of service and the ability to get appointments quickly, although some noted challenges with scheduling.
Communication Issues
There were complaints about poor communication regarding appointments and care, leading to frustration among customers.
Mixed Care Experiences
While many customers reported positive experiences with routine care, some expressed concerns about the clinic's ability to handle emergencies or complex cases.
Pricing Concerns
Customers appreciated the affordability of services but expressed frustration over the difficulty in accessing care despite being on wellness plans.
- CMCydney Masani6 days ago5.0Angie was so helpful and made sure Luna has a pleasant check in experience. Overall this location is took very good care of my dog.
- PTPhyllis TaylorFeb 22, 20264.0I brought my Tiki2 in for a 6mo checkup we were taken care of by Jacob he was extremely helpful and knowledgeable made visit a great appointment we definitely will keep going to this office
- DHDon “Donnie” HatleyFeb 18, 20265.0I appreciate that you operate independently and are not part of a large chain store like PetSmart. However, I wish we could have more one-on-one time with a veterinarian during our comprehensive visits or at a later date. Even a few extra minutes of personal attention would make a significant difference.
- LLLiz LytleFeb 18, 20265.0I have consistently excellent experiences at this Banfield location, and today’s visit was no exception. Jacob took an immense amount of time/energy to walk me through Wellness Plan options, benefits, and signup for my second cat, plus dietary options for both Sophie & Ollie; I appreciate him! I always feel like this team “has time” for me and my (many) questions. I trust Dr. Bond greatly and always appreciate her service. Can’t recommend this location enough!
- CECamila EteroJan 14, 20265.0We switched to the Alexandria Hilltop location from a different one and wow! We love it here. Our tech Jacob did a great job explaining the details within each plan and simplified the process for us.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the general operating hours of Banfield Pet Hospital in Alexandria Hilltop?
Banfield Pet Hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care. You can call during hospital hours for urgent care advice or referrals. For emergencies during non-hospital hours, contact your local emergency hospital.
What preventive health care services does Banfield Pet Hospital offer for pets?
They offer vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations as part of preventive care.
What is included in the Optimum Wellness Plans at Banfield?
Optimum Wellness Plans cover annual preventive care such as exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. They automatically renew annually unless paid in full.
How can I pay for the Optimum Wellness Plan at Banfield?
Payments can be spread over 12 months via automatic withdrawal or credit card. There is also an option to pay in full upon enrollment.
What types of appointments are available at Banfield Pet Hospital?
They offer in-room appointments with you and your pet, drop-off appointments where you leave your pet and get updates by phone, and virtual visits for wellness plan members.
Can I get veterinary care or advice online from Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support via Vet Chat™ on the Banfield app.
What nearby amenities can I visit after my appointment at Banfield Pet Hospital?
Nearby you can visit Panda Express for a quick meal, Massage Envy for relaxation, or Bruster's Real Ice Cream for a treat.
Are there any nearby services that can assist with pet owners’ other needs near Banfield?
Yes, nearby are phone stores like AT&T and Verizon for mobile needs, and several beauty salons such as You Got Nail and Shear Allure for personal care.
If I'm visiting Banfield Pet Hospital, what local services related to real estate are close by?
There are several real estate agents and services nearby including John Roames, Jakub Knap | KNAP Real Estate, Eddie Fernandez Real Estate Consultant, Premier League Homes, and Susie Branco Zinn, RE/MAX Gateway.
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