Petco

4.1
1487 reviews

About

Pet StorePet supply store
Visit your West Valley City Pet Store located at 3637 S 2700 W for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3637 S 2700 W, West Valley City, UT
84119, United States

Hours

Reviews

4.1
1,484 reviews
5 stars
810
4 stars
292
3 stars
177
2 stars
60
1 star
145

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Many customers praised the staff for being friendly, knowledgeable, and willing to assist with various needs.

Grooming Issues

Several reviews highlighted significant problems with grooming services, including poor handling and unsatisfactory results.

Product Availability

Customers expressed frustration over inconsistent stock levels and the unavailability of certain products.

Customer Service

There were multiple complaints regarding slow checkout processes and unresponsive staff, leading to negative experiences.

Cleanliness Concerns

Some customers noted cleanliness issues, particularly with aquatic tanks and overall store maintenance.
  • LD
    Lacey Defa
    Oct 18, 2025
    5.0
    Love everything there and great people and help
  • RB
    Robert Barela
    Oct 11, 2025
    5.0
    My dog gives Petco a 5-star rating 🤣 the staff are nice and they have lots of options for pet food pet toys etc. I always find what I need. The dog shampoo and the pitcher smells so good!!
  • DF
    David Fowlks
    Oct 1, 2025
    5.0
    The dog trainer here is AMAZING, Mel has done wonders for my little girl.
  • JC
    Jessica Charles
    Sep 22, 2025
    5.0
    My husband and I recently got a red labradoodle puppy and we signed up for puppy classes at this Petco with Mel. She has been nothing but kind, patient and understanding since we are new to this. She taught us basic commands such as come, sit, down, stay and wait. He was nervous at first and she helped in growing his confidence week by week. If you are looking for puppy classes for your puppy or even an older dog I highly recommend Mel.
  • HM
    Halee Morse
    Sep 18, 2025
    1.0
    This place has an infestation of these green bugs and worms from their warehouse and they are knowingly selling the product. We now have bugs all over our house because of the snacks and dog food that we had purchased from there. After having a conversation with the employee today, she mentioned that she was aware of this, and there is nothing they can do. Just beware! This is what they look like.

Frequently Asked Questions About Petco

Does the Petco West Valley City location have a vet hospital?

No, Petco West Valley City does not have a full-service vet hospital.

Does Petco West Valley City offer vaccinations?

Yes, Petco West Valley City provides vaccinations.