Banfield Pet Hospital

4.1
125 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - West Jordan provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
7712 S 5600 West, West Jordan, UT
84081, United States

Hours

Reviews

4.1
122 reviews
5 stars
84
4 stars
8
3 stars
6
2 stars
2
1 star
22
  • AW
    adrian walkenhorst
    2 days ago
    5.0
    Banfield has been a life saver for for my wife and I. When we got our first dog he got very sick one day. They thought he had a dog treat stuck in his stomach, but in reality his stomach flipped. They could have charged us a ton of money for his actually issue, but instead they didn't. They have take great care of him, and when the time came for our dog Boss to move on, they took care of us again in assisting with a humane way to put him down, and giving my wife and I the last moments to be with him, and let him fall asleep in our arms. If anyone ever talks about Vet care I always send them to Banfield. Their staff, and vets are great, and love our dogs as much as we do. If your considering taking your pets to them, I would 100% do it!
  • SQ
    Stephanie Quist
    Dec 26, 2025
    5.0
    We love this location and all the vets and staff there. We have a previously abused dog who is rather anxious. They are nothing but patient, kind and accommodating to her needs. We do have her on an OWP, which we find worth the cost because it pays for itself after the visits related to meds and dental.
  • CK
    Coyote Kindness
    Dec 24, 2025
    1.0
    Do NOT take your fur-baby to Banfield Pet Hospital, especially this location. We took our 1 year old cat in a week ago because we were worried she had a broken tooth - she was lethargic, not eating well and losing weight. They spent half an hour BEFORE they even looked at her, trying to sell us their insurance plan, saying that she needs her teeth cleaned and the insurance plan will cover 600 of that, but no other dental. What?? They hadn't even looked at her and she's only 1 year old! They eventually took her in the back and said they looked at her mouth to see if there were any broken teeth and reported that there weren't any and that she was fine. Fast forward two days and our little girl had a crisis so bad that we had to rush her to the emergency vet - they didn't think she was going to make it; she was non responsive. She stayed for three days and two nights in an oxygen cage with SO many expensive tests. Thankfully the emergency vet was amazing and kinds. Now we've brought her home, but she's lost her sight and she's developed neurological disorders because of seizures she had that Banfield should have been able to see coming, if they'd done anything at all. The emergency vet also found bruises all over her soft pallet - how did Banfield not see that IF they looked at her teeth? Our precious little one is still recovering - we have to carry her to the litter, giver her intravenous fluids and she probably won't see well ever again. Banfield committed malpractice because all they cared about was money. Sickening.
  • CG
    Camille Glispy
    Dec 12, 2025
    5.0
    Got a new puppy in October of this year, she is a Chihuahua mix. I called Banfield for prices on treatment and they had a great plan and price. So I decided to go with them. I always feel welcomed by staff when I get there, also treat my little Oaklynn real well.
  • CV
    Christopher V
    Nov 25, 2025
    5.0
    The app lets you make in room visits or drop off visits. I booked my dog for an in room visit, not wanting him in a cage all day. Apperently the App lets you book even though it isn't an option for those times. Staff was nice about it, however it is definetly that Corporate needs to fix. Great Service at the location. Bad IT app service.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.