Banfield Pet Hospital® - West Jordan provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Banfield has been a life saver for for my wife and I. When we got our first dog he got very sick one day. They thought he had a dog treat stuck in his stomach, but in reality his stomach flipped. They could have charged us a ton of money for his actually issue, but instead they didn't. They have take great care of him, and when the time came for our dog Boss to move on, they took care of us again in assisting with a humane way to put him down, and giving my wife and I the last moments to be with him, and let him fall asleep in our arms. If anyone ever talks about Vet care I always send them to Banfield. Their staff, and vets are great, and love our dogs as much as we do. If your considering taking your pets to them, I would 100% do it!
SQ
Stephanie Quist
Dec 26, 2025
5.0
We love this location and all the vets and staff there. We have a previously abused dog who is rather anxious. They are nothing but patient, kind and accommodating to her needs. We do have her on an OWP, which we find worth the cost because it pays for itself after the visits related to meds and dental.
CK
Coyote Kindness
Dec 24, 2025
1.0
Do NOT take your fur-baby to Banfield Pet Hospital, especially this location.
We took our 1 year old cat in a week ago because we were worried she had a broken tooth - she was lethargic, not eating well and losing weight. They spent half an hour BEFORE they even looked at her, trying to sell us their insurance plan, saying that she needs her teeth cleaned and the insurance plan will cover 600 of that, but no other dental. What?? They hadn't even looked at her and she's only 1 year old! They eventually took her in the back and said they looked at her mouth to see if there were any broken teeth and reported that there weren't any and that she was fine.
Fast forward two days and our little girl had a crisis so bad that we had to rush her to the emergency vet - they didn't think she was going to make it; she was non responsive. She stayed for three days and two nights in an oxygen cage with SO many expensive tests. Thankfully the emergency vet was amazing and kinds. Now we've brought her home, but she's lost her sight and she's developed neurological disorders because of seizures she had that Banfield should have been able to see coming, if they'd done anything at all. The emergency vet also found bruises all over her soft pallet - how did Banfield not see that IF they looked at her teeth?
Our precious little one is still recovering - we have to carry her to the litter, giver her intravenous fluids and she probably won't see well ever again. Banfield committed malpractice because all they cared about was money. Sickening.
CG
Camille Glispy
Dec 12, 2025
5.0
Got a new puppy in October of this year, she is a Chihuahua mix. I called Banfield for prices on treatment and they had a great plan and price. So I decided to go with them. I always feel welcomed by staff when I get there, also treat my little Oaklynn real well.
CV
Christopher V
Nov 25, 2025
5.0
The app lets you make in room visits or drop off visits. I booked my dog for an in room visit, not wanting him in a cage all day. Apperently the App lets you book even though it isn't an option for those times. Staff was nice about it, however it is definetly that Corporate needs to fix. Great Service at the location. Bad IT app service.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in West Jordan?
Banfield Pet Hospital in West Jordan is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays and certain holidays.
Does Banfield Pet Hospital provide emergency veterinary services?
No, Banfield Pet Hospital does not provide emergency care, but you can call during hospital hours for urgent care advice and get referrals if needed. For emergencies during non-hospital hours, please contact your local emergency hospital.
What kind of preventive pet health care services does Banfield Pet Hospital offer?
They offer preventive services including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is an Optimum Wellness Plan and how does it work at Banfield?
An Optimum Wellness Plan provides annual preventive care such as exams, vaccines, diagnostics, dental care, and nutrition consultations. It automatically renews annually and is designed to help keep your pet healthy.
Can I get veterinary care online from Banfield?
Yes, clients with Optimum Wellness Plans can access remote pet care advice 24/7 through Vet Chat™ on the Banfield app.
How do I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online through their website or via the Banfield app. They offer in-room, drop-off, and virtual visits for Optimum Wellness Plan members.
Is Banfield Pet Hospital accessible and welcoming to all clients?
Yes, Banfield has wheelchair accessible restrooms, welcomes LGBTQ individuals, and requires appointments for visits.
What nearby dining options are available around Banfield Pet Hospital in West Jordan?
Nearby dining options include FiiZ Drinks for smoothies, Culver's for fast food, Papito Moe's for Puerto Rican cuisine, Cafe Trang Bistro for Vietnamese food, Beans & Brews Coffeehouse, Domino's Pizza, and the soon-to-open Einstein Bros. Bagels.
Which medical facilities are near Banfield Pet Hospital that can assist with urgent or emergency care?
Stat+MD Urgent Care and Stat MD West Jordan are nearby facilities providing urgent care and emergency services for humans, which might be useful should you need immediate medical attention while visiting Banfield.
Are there any nearby services where I can manage financial or personal errands near Banfield Pet Hospital?
Nearby you will find Bank of America branches and ATMs, Goldenwest Credit Union, Western Union money transfer services, and Dean Rubsamen State Farm Insurance Agent to help with financial needs and insurance.