Animal Medical Hospital

Reviews

• SH

  Sherrill Hustler

  Jan 30, 2026
  5.0
  Words cannot adequately express the gratitude I have for every member of this veterinary clinic. My beloved senior Chihuahua exhibited signs today that indicated her kidney failure meds were no longer effective. She was suffering. They were helpful with directions to their office and able to see me and beloved Lilly-Belle immediately. (I'm a long-haul truck driver so this feature was especially helpful.) I was terribly distraught, don't even know what the senior veterinarian Dr's name is. All I know is that a kind Dr came into the room where me n' Lilly were. She was asleep (anesthesia) then. He provided me the reassurance that our visit was timely, not premature. (I will not allow my beloveds to suffer.) He handled her gently, with respect, in her sleep-state. I left, sadly, yet knowing I had done the right thing this day. Thank you so much Animal Medical Hospital. You took a bit of the sting out of a VERY uncomfortable situation!!
• AH

  Amy Hiatt

  Jan 20, 2026
  5.0
  I'm VERY impressed with this veterinarian clinic! My mom's dog, Tito, desperately needed a dental but my mom was in the hospital so I took him in. They were so nice and very helpful. Poor little Tito needed 8 teeth extracted and had a lump removed from his shoulder. Despite having a rough day, I could tell that Tito felt better than he had in a long time. I was stressed, running between the human and animal hospitals, so they gave me some soft dog food so I didn't need to run to the grocery store. Their prices are extremely reasonable. I was pleasantly surprised. They are so kind and accommodating. I wish I lived closer so I could bring my own dog here! Thank you, AMH!!!😊💕
• SB

  Sandi Burningham

  Dec 2, 2025
  5.0
  Friendly and helpful staff.
• TM

  Tammy Moore

  Jan 31, 2025
  5.0
  Dr. Bracken is the best vet! What a great man! Awesome humor, very knowledgeable, patient with me and my horse and just an overall perfect vet for us. Thank you Dr. Bracken!
• BH

  Brandy Hensley

  Dec 22, 2021
  1.0
  We took our two dogs in to get spayed. They were dropped off at 8:30 am and scheduled for pick up at 4 pm. Upon picking up, both dogs were lethargic as you would expect from having major surgery and a big dose of anesthesia. Once home our older puppy (14 months) was not acting right at all, even given the stress of the day. She was shaking uncontrollably and would not relax at all. A shirt was placed on both dogs to help keep them from licking their incisions. When our older pup rolled over to her back there was a very large (bigger than a softball) and fresh blood spot on the shirt. Our other dog was not having this same issue. It was enough to make us concerned, but because of the late pick up time, Animal Medical Hospital was closed. We contacted the Southwest Animal Emergency Clinic and told them we would be coming in. The vet assessed her and with the use of ultrasound determined there was internal bleeding and her abdomen was full of blood. Southwest Emergency contacted Dr. Bracken and unfortunately he had been called out of town on a large animal call. We discussed options with the emergency vet. Our options were to take her home with a belly band and hope that she didn't die overnight and Mo Bracken could probably see her the next morning, or have emergency surgery and have a much better chance she would be okay. We opted for emergency surgery ($1,640) and left her overnight at Southwest Emergency. The emergency vet called and told us that there didn't appear to be any obvious negligence, but there was a small tear or cut away from where the ovaries and uterus had been removed in the abdomen that was causing the bleeding. The bleeding had been stopped and everything seemed to be good. She was picked up the next morning and monitored at home. She was extremely lethargic, wouldn't eat, and literally laid on the couch in her dog bed for 15 hours without attempting to move. After the first two hours (about 9 am) Animal Medical was called and we were assured that her behavior was normal because of the amount of stress and two doses of anesthesia in 24 hours. We were told we would get a call back to check on both of our pups later in the day. At 3:30 pm no call had been made so we called again. This was VERY DISAPPOINTING TO ME as Mo had been made aware of the issues with our pup the night before when issues had begun. The office manager said there was a note to call and check, but that hadn't happened yet. I expressed my frustration and Dr. Bracken was put on the phone. I went through the entire thing with Dr. Bracken and asked if there was anything he was willing to do to help offset the cost, like a partial refund of the $407 we had spent at his office. Dr. Bracken stated he would discuss it with his office staff and call back Friday morning. The next morning the office manager did call and check on the pups, but Dr. Bracken did not call back until after 3 pm. Dr. Bracken stated that he had done everything right and that both dogs were completely fine when they left his office. I told him that both dogs had been carried from his office to the car, from the car to the house, and laid in their dog beds. They weren't running or doing anything they were not supposed to be doing. Dr. Bracken stated that because we were given two options and chose to have emergency surgery his office would not be doing anything to help offset that cost. The option to take our dog home with a belly band and hope she survived until morning wasn't really an option at all. The emergency vet even said that while technically an option, it was not recommended. If we wanted our dog to survive, there really wasn't more than one option. I don't think Dr. Bracken was negligent during the surgery, but something did happen to cause the internal bleeding, so there is some type of liability there. We weren't asking for the world, but some small token of recognizing the situation, which we did not receive. We ended up paying over 4 times the cost of two dogs getting spayed just to get her back on the road to recovery.