Visit your Spanish Fork Pet Store located at 1118 North Canyon Creek Parkway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Many customers reported poor and unprofessional service from staff, with several instances of rudeness and dismissiveness.
Staffing Issues
Frequent comments about understaffing and difficulty finding employees for assistance, leading to long wait times.
Product Availability
Customers expressed frustration over the lack of stock for certain items, particularly crickets and fish.
Grooming Complaints
Numerous negative experiences related to grooming services, including poor quality and unprofessional handling of pets.
Positive Experiences
Despite the issues, some customers praised the friendly and helpful nature of certain staff members and the overall cleanliness of the store.
KB
Keri Barrott
Jan 3, 2026
3.0
The associates are always very friendly, but lately they have had no crickets each time I have come in. Would appreciate a larger inventory that doesn’t run out every time I come in for a few crickets.
ML
Melissa Luna
Jan 2, 2026
5.0
Tina and Clyde are amazing! They us helped so much with our Christmas gifts for our kids! They assisted us in every way they could in selecting, purchasing and advising us! My kids are all smiles and all set with their fish and bearded dragon!
MF
marcus Finch
Dec 31, 2025
5.0
This petco is my families favorite to go to. We live south and have always gone to petco for all our animals and supplies. Over the past 4 months this store has been fun and very welcoming. We appreciate the people at petco for welcoming us to their store
LA
Larson Ashcraft
Dec 22, 2025
1.0
This store talked me into a membership where I pay five extra bucks a month to get a discount on crickets. Every single time I come in to get crickets. They’re out of crickets. FOR God sake. Please just buy more freaking crickets!!!!!! Clearly you can always use more!!!
JB
Jackson Beckstead
Dec 19, 2025
1.0
I’m 18 and went into Petco to buy a hamster as a birthday gift for my brother. I was fully prepared with my ID and told the employees I already had a cage set up at home. Because I didn’t have pictures of the cage on my phone, they refused to sell me the hamster.
When I politely asked to see the actual policy, they refused. When I asked to speak to a manager, they declined again and then walked away from me mid-conversation. I tried to calmly reason with them, but they kept ignoring me and repeatedly claimed they were the managers—yet no real manager ever came out.
The employees’ names were Clyde and Jordan, and their behavior was extremely unprofessional, dismissive, and disrespectful. If there truly is a policy requiring photos, it should be clearly posted and explained—not used as an excuse to treat customers poorly.
This was one of the worst customer service experiences I’ve had. I will not be returning to this location and would not recommend it to anyone. Thanks for ruining a child’s birthday!
Does the Petco Spanish Fork location have a vet hospital?
Yes, Petco Spanish Fork has a full-service vet hospital.
Does Petco Spanish Fork offer vaccinations?
Yes, Petco Spanish Fork provides vaccinations.
Does Petco Spanish Fork offer curbside pickup?
Yes, curbside pickup is available at Petco Spanish Fork. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Spanish Fork Petco?
Hamster and guinea pig prices vary by location. Call your Spanish Fork Petco at 8015040423 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Spanish Fork sell dogs?
No, Spanish Fork Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What veterinary services does Petco Spanish Fork offer?
Petco Spanish Fork has a full-service vet hospital providing comprehensive veterinary care.
Can I get my pet vaccinated at Petco Spanish Fork?
Yes, vaccination services are available at Petco Spanish Fork to keep your pets healthy.
Does Petco Spanish Fork offer curbside pickup and delivery options?
Yes, both curbside pickup and same-day delivery services are available for eligible products.
Are dogs and cats sold at Petco Spanish Fork?
No, Petco Spanish Fork does not sell dogs or cats, but you can adopt pets through the Petco Love program at this location.
What are the hours of operation for Petco in Spanish Fork?
Petco Spanish Fork is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Where is Petco Spanish Fork located?
Petco Spanish Fork is located at 1118 N Canyon Creek Parkway, Spanish Fork, UT 84660.
What nearby stores can I visit along with Petco Spanish Fork?
You can visit Ross Dress for Less and Walmart Supercenter Spanish Fork nearby for clothing and general shopping needs.
Are there entertainment options near Petco Spanish Fork?
Yes, Cinemastar Spanish 8 Theater offers movie entertainment just near Petco Spanish Fork for a fun outing before or after your pet shopping.
What nearby services can help with pet training or vaccinations in Spanish Fork?
Vetco Vaccination Clinic nearby provides pet training and vaccination services complementary to Petco's offerings.
How can I contact Petco Spanish Fork for pet supply questions or services?
You can contact Petco Spanish Fork at +1 801-504-0423 for information on pet supplies, services, and pricing.