Petco

3.9
1251 reviews

About

Pet StorePet supply storePetco
Visit your Spanish Fork Pet Store located at 1118 North Canyon Creek Parkway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1118 N Canyon Creek Pkwy, Spanish Fork, UT
84660, United States

Hours

Reviews

3.9
1,249 reviews
5 stars
594
4 stars
263
3 stars
179
2 stars
64
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and unprofessional service from staff, with several instances of rudeness and dismissiveness.

Staffing Issues

Frequent comments about understaffing and difficulty finding employees for assistance, leading to long wait times.

Product Availability

Customers expressed frustration over the lack of stock for certain items, particularly crickets and fish.

Grooming Complaints

Numerous negative experiences related to grooming services, including poor quality and unprofessional handling of pets.

Positive Experiences

Despite the issues, some customers praised the friendly and helpful nature of certain staff members and the overall cleanliness of the store.
  • KB
    Keri Barrott
    Jan 3, 2026
    3.0
    The associates are always very friendly, but lately they have had no crickets each time I have come in. Would appreciate a larger inventory that doesn’t run out every time I come in for a few crickets.
  • ML
    Melissa Luna
    Jan 2, 2026
    5.0
    Tina and Clyde are amazing! They us helped so much with our Christmas gifts for our kids! They assisted us in every way they could in selecting, purchasing and advising us! My kids are all smiles and all set with their fish and bearded dragon!
  • MF
    marcus Finch
    Dec 31, 2025
    5.0
    This petco is my families favorite to go to. We live south and have always gone to petco for all our animals and supplies. Over the past 4 months this store has been fun and very welcoming. We appreciate the people at petco for welcoming us to their store
  • LA
    Larson Ashcraft
    Dec 22, 2025
    1.0
    This store talked me into a membership where I pay five extra bucks a month to get a discount on crickets. Every single time I come in to get crickets. They’re out of crickets. FOR God sake. Please just buy more freaking crickets!!!!!! Clearly you can always use more!!!
  • JB
    Jackson Beckstead
    Dec 19, 2025
    1.0
    I’m 18 and went into Petco to buy a hamster as a birthday gift for my brother. I was fully prepared with my ID and told the employees I already had a cage set up at home. Because I didn’t have pictures of the cage on my phone, they refused to sell me the hamster. When I politely asked to see the actual policy, they refused. When I asked to speak to a manager, they declined again and then walked away from me mid-conversation. I tried to calmly reason with them, but they kept ignoring me and repeatedly claimed they were the managers—yet no real manager ever came out. The employees’ names were Clyde and Jordan, and their behavior was extremely unprofessional, dismissive, and disrespectful. If there truly is a policy requiring photos, it should be clearly posted and explained—not used as an excuse to treat customers poorly. This was one of the worst customer service experiences I’ve had. I will not be returning to this location and would not recommend it to anyone. Thanks for ruining a child’s birthday!

Frequently Asked Questions About Petco

Does the Petco Spanish Fork location have a vet hospital?

Yes, Petco Spanish Fork has a full-service vet hospital.

Does Petco Spanish Fork offer vaccinations?

Yes, Petco Spanish Fork provides vaccinations.