Many customers reported poor customer service, with some employees being rude or unhelpful, leading to frustration and negative experiences.
Staff Knowledge
While some employees were praised for their knowledge and helpfulness, others were criticized for lack of expertise and poor treatment of customers.
Grooming Issues
Numerous complaints were made regarding grooming services, including injuries to pets and dissatisfaction with the quality of grooming.
Product Availability
Customers noted a limited selection of products and frequent stock issues, leading to disappointment.
Store Cleanliness
Several reviews highlighted cleanliness issues within the store, including dirty tanks and unsanitary conditions.
JF
John Farris
Nov 13, 2025
2.0
Very bad service, terrible attention from Kayt-Lynn, not careful at all with the dog. She was rough, forcing it into unnatural movements, completely indifferent. There was another dog waiting for its owner, tied to the wall with a leash so short it couldn't rest. I told her to stop several times and she didn't, until she finally stopped happily without finishing the service.
MW
Michele Wilkinson
Nov 12, 2025
5.0
She did a great job grooming our CockerSpaniel! They texted when our dog was finished! All the staff were very friendly!
JD
John Douglas
Nov 10, 2025
1.0
They only staff like 3 people at a time, so nobody is ever at the register. What is the point of shopping here if there is nobody to take your money, ever. Single. Time. I come here. Absolutely ridiculous. If my dog didnt have an extremely specific diet, I would never come here again. When my dog passes, I will never return.
BB
Br Bowers
Oct 26, 2025
1.0
I need to stop trying to buy live worms here. Every time I get a pack they are dead and moldy, despite asking the clerk to check them. I waited in line for ten minutes because the cashier wandered off.
TM
Tyler McChesney
Oct 20, 2025
1.0
All their feeder roaches and insects are dead, dried up, and still on the shelf for sale. This has been the case for 3 weeks in a row. I’ll make the drive out to Lehi or American Fork to support local businesses from her on out.
Does Petco Saratoga Springs offer curbside pickup?
Yes, curbside pickup is available at Petco Saratoga Springs. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Saratoga Springs Petco?
Hamster and guinea pig prices vary by location. Call your Saratoga Springs Petco at 8017686050 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Saratoga Springs sell dogs?
No, Saratoga Springs Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco located in Saratoga Springs?
Petco is located at 891 N Redwood Rd, Saratoga Springs, UT 84045.
What are the operating hours for Petco Saratoga Springs?
Petco Saratoga Springs is open Monday to Saturday from 9:00 AM to 9:00 PM and Sunday from 10:00 AM to 7:00 PM.
Does Petco Saratoga Springs have a veterinary hospital on site?
Yes, Petco Saratoga Springs has a full-service veterinary hospital.
Can I get my pet vaccinated at Petco in Saratoga Springs?
Yes, Petco Saratoga Springs provides vaccination services for pets.
Does Petco Saratoga Springs offer convenient pickup options?
Yes, curbside pickup and same day delivery services are available at Petco Saratoga Springs for eligible products.
Does Petco Saratoga Springs sell dogs or cats?
No, Petco Saratoga Springs does not sell dogs or cats. However, you can meet adoptable dogs and cats through the Petco Love program with local animal welfare organizations.
What payment methods are accepted at Petco Saratoga Springs?
Petco Saratoga Springs accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
Are there wheelchair accessible facilities at Petco Saratoga Springs?
Yes, Petco Saratoga Springs has wheelchair accessible entrance, parking, and restrooms.
What nearby places can I visit before or after shopping at Petco Saratoga Springs?
Nearby you can visit Sportsman's Warehouse for outdoor gear, Ulta Beauty for cosmetics, and Village Baker - Saratoga Springs for bakery and cafe treats.
Which nearby restaurants are close to Petco Saratoga Springs for a convenient meal?
You can enjoy meals at nearby restaurants such as Chipotle Mexican Grill, Chick-fil-A, and Olive Garden, all close to Petco Saratoga Springs.
Is there a grocery store near Petco Saratoga Springs where I can do quick shopping?
Yes, Smith's Grocery Pickup and Delivery is nearby and provides grocery services close to Petco Saratoga Springs.