Petco

4.0
1011 reviews

About

Pet StorePet supply storePetco
Visit your S. Jordan Pet Store located at 11639 South Parkway Plaza Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
11639 S Pkwy Plz Dr, S. Jordan, UT
84095-5605, United States

Hours

Reviews

4.0
1,006 reviews
5 stars
509
4 stars
238
3 stars
102
2 stars
37
1 star
120

What are people saying?

AI-generated from recent customer reviews

Grooming Issues

Numerous customers reported dissatisfaction with grooming services, citing poor quality haircuts, long wait times, and mishandling of pets.

Customer Service

While some customers praised the friendliness and helpfulness of staff, others experienced rudeness and unprofessional behavior, particularly from management.

Product Availability

Customers noted a good selection of pet supplies, but some expressed frustration over stock issues and higher prices compared to competitors.

Mixed Experiences

Overall, experiences varied widely, with some customers having positive interactions while others reported significant issues, particularly with grooming and customer service.
  • MR
    Megan Rigby
    Dec 27, 2025
    1.0
    I took my puppy here for his first grooming. they told me they would only do his face, feet, and fanny. which i get but also not really.. it was annoying because we needed to get all his hair cut. but whatever. it took them 2 HOURS. i was getting really irritated waiting. when i finally went to pick him up, they told me he was really wiggly and didn't do that great... but I was frustrated because duh hes 3 and a half months old of course he was wiggly. And the haircut the did on his face looked so weird. PLUS, on the phone they told my husband that first time customers can get a 20% off discount with the email. but when i was paying, they said that discount didn't exist. so i paid $70 for a tiny haircut around his eyes that doesn't even look good, and waiting for 2 hours. we were not pleased and will be finding a new groomer.
  • PG
    Patricio Gallardo
    Dec 27, 2025
    5.0
    Most of the stuff I buy for my dog is here at Petco, and I like the prices and the people who work there.
  • DN
    DeAnn Nelson
    Dec 14, 2025
    5.0
    Staff was very helpful with answering questions.
  • BC
    Bruce Cuppett
    Dec 3, 2025
    5.0
    Clean well organized very friendly staff
  • RC
    Rinda Christensen
    Nov 28, 2025
    5.0
    The cashier was very friendly. No one asked if I needed help so I had to search quite a while for what I needed.

Frequently Asked Questions About Petco

Does the Petco S. Jordan location have a vet hospital?

No, Petco S. Jordan does not have a full-service vet hospital.

Does Petco S. Jordan offer vaccinations?

Yes, Petco S. Jordan provides vaccinations.