Petco

4.2
1307 reviews

About

Pet StorePet supply storePetco
Visit your Riverdale Pet Store located at 4153 S. Riverdale Rd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4153 S Riverdale Rd, Riverdale, UT
84405, United States

Hours

Reviews

4.2
1,299 reviews
5 stars
720
4 stars
314
3 stars
122
2 stars
44
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Maddie, Opal, and Miranda.

Grooming Issues

Several reviews mentioned poor grooming experiences, including long wait times, unprofessional behavior, and dissatisfaction with the grooming results.

Product Quality

Customers expressed concerns about expired products and the overall cleanliness of the store, with some noting issues with dead fish in tanks.

Pricing Concerns

Multiple reviews indicated that customers found prices to be high, with some feeling that the value did not match the cost of services.

Store Condition

Feedback highlighted that the store was often cluttered and in need of better organization and cleanliness.
  • EG
    Ellen Goodwin
    Dec 28, 2025
    5.0
    The employee Wren has a Terrier and was able to explain and demonstrate how to "strip" the coat. Very beneficial for my Terrier.
  • JR
    Jessica Rask
    Dec 27, 2025
    5.0
    The fish selection is great. We loved the fish staff they helped us stock our tank and the fish get a long well
  • AB
    Allen Bears
    Dec 24, 2025
    1.0
    Do not take your pet to this location. They make you feel like you are putting them out to have them do their job. We asked them to clean out the hair from our dogs ears which they said was no problem, but wasn’t done. This is led to an ear infection. He had razor burn which led to an infection. We spent over $300 at a vet to try and get him taken care of after that one visit. horrible experience start to finish! It’s clear they don’t care.
  • AM
    Aaron McFarland
    Dec 23, 2025
    5.0
    The grooming staff at this Petco are phenomenal! My doggy had a medical incident today and they were on the ball. The GM, Miranda, ran my doggy to the ER and stayed with her until I could get there. She sat there with me until my dog was taken back to be operated on. Miranda sat there and gave my doggy ear massages. Got on the ground with her and gave her so much care. That the GM would sit there and make sure my dog was okay with it being 2 days to Christmas while shopping is at its heaviest is a testament to the company's caring attitude. I just can not thank her enough. But, I would also be doing a disservice if I didn't mention my usual groomers, Aislyn and Netty. Outstanding groomers that have taken such great care of my doggies for several years now. They do excellent work and always tell me how good my doggies are.....even though they can be handfuls (including my very hyper and loving doggy that had the medical issue). I know they love and care for the animals they groom. I could not be happier with them. It's great to know my doggies are in good hands from the groomers to the GM. I still feel like I am not adequately describing how awesome they are at Riverdale. Thank you so, so much!
  • ZM
    Zoe Miyawaki
    Dec 22, 2025
    3.0
    We bought some treats here (Crazy Dog Train Me Treats - Chicken Flavor) and we got home and they smelled really bad. We looked at the back and they have been expired since December of 2024 and we just bought it December 2025. We returned it at a different location and called the Riverdale store to let them know to pull them off the shelves! Please double check expiration dates before buying!!

Frequently Asked Questions About Petco

Does the Petco Riverdale location have a vet hospital?

No, Petco Riverdale does not have a full-service vet hospital.

Does Petco Riverdale offer vaccinations?

Yes, Petco Riverdale provides vaccinations.