Business Details
About
Pet StorePet supply storePetco
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
1,034 reviews
5 stars
615
4 stars
214
3 stars
84
2 stars
29
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are often reported as friendly and helpful, but there are instances of poor service and unprofessional behavior from some employees.
Grooming Issues
Many customers expressed dissatisfaction with grooming services, citing poor quality and unexpected charges.
Animal Care Concerns
There are significant concerns regarding the care of fish and other animals, with reports of dead fish and poor husbandry practices.
Training Programs
The dog training classes, particularly with trainer Autumn, received high praise for their effectiveness and the trainer's expertise.
Store Organization
Customers noted issues with store organization and cleanliness, including cluttered aisles and difficulty finding products.
- CMConnor MillerJan 1, 20261.0Waited in line to be checked out for 10 min. Went and told the worker and she said to give her a minute as she was the only one working tonight. This was at 6pm on 01/01.
- RArachel avinaDec 29, 20251.0Took in our puppy, we knew our puppy was a bit matted on her ears. our puppy is such a sweet playful girl, once we arrived to the grooming department out pup hid from her (should of been out first red flag). the lady who took care of our puppies appointment knew we wanted a teddy bear look on her face, and a trim all through out her body once we picked up our dog up our dog was shaved barely any fur on her. We won’t be coming back to petco for any grooming services ever.
- MWMolly WadsworthDec 26, 20255.0Alex was so helpful in helping us get our new kitty!! This place has everything you could need and everyone is so nice!!
- HBHunter BoothDec 26, 20251.0They treat their fish very poorly, and don’t even try to hide/deny it. There were multiple fish dead/upside down in their cups. More than half. Will never shop here again.
- WSWhit StubbsDec 21, 20255.0Alex was very helpful when I was in a real time crunch. I needed a small kennel and didn't have the time to assemble it. He was able to find one just like I needed that was already assembled - thanks Alex!
Frequently Asked Questions About Petco
Where is the Petco store located in Orem?
The Petco store is located at 305 E University Pkwy, Orem, UT 84058.
What are the operating hours of Petco in Orem?
Petco in Orem is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
Does Petco in Orem offer pet training services?
Yes, Petco in Orem offers expert pet training services to help with your pet's behavior and care.
What types of payment does Petco Orem accept?
Petco accepts credit cards, debit cards, and mobile NFC payments; cash is not required.
Does Petco Orem offer curbside pickup or same-day delivery?
Yes, Petco offers both curbside pickup and same-day delivery services for your convenience.
Is Petco Orem accessible for customers with disabilities?
The store has wheelchair accessible entrances, parking, and restrooms, but does not have wheelchair accessible seating or unisex restrooms.
Which pet vaccination clinic is located near Petco Orem?
The Vetco Vaccination Clinic is located nearby and provides additional pet vaccination services.
Where can I find beauty and spa services near Petco Orem?
Nearby beauty and spa options include Charlotte Tilbury, Benefit Cosmetics BrowBar, City Nail & Spa, and Spa Trouve for various treatments and services.
Are there dining options close to Petco Orem?
Yes, you can enjoy dining at nearby restaurants such as J.Dawgs, Rumbi Island Grill, Roxberry Juice Co., Noodles & Company, Smokehouse BBQ & Burgers, and Jurassic Tacos Orem.
How can nearby stores like Office Depot and Best Buy complement a visit to Petco Orem?
After shopping for your pets at Petco, you can visit nearby stores like Office Depot for office supplies and Best Buy for electronics, making your trip more convenient with multiple shopping options in one area.