Petco

4.3
1335 reviews

About

Pet StorePet supply storePetco
Visit your Ogden Pet Store located at 390 East 525 North for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
390 E 525 N, Ogden, UT
84404, United States

Hours

Reviews

4.3
1,331 reviews
5 stars
785
4 stars
319
3 stars
125
2 stars
37
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting excellent customer service experiences.

Grooming Issues

Several reviews highlighted dissatisfaction with grooming services, including incomplete services and poor handling of pets.

Aquatic Care

Customers expressed concerns about the health and care of fish, with reports of diseased fish and poor conditions in tanks.

Product Availability

While many appreciated the variety of products, some noted frequent stock issues, particularly with specific pet foods.

Pricing Concerns

Customers mentioned that prices are higher than competitors, and there were complaints about mislabeled pricing.
  • VH
    Vince Heyd
    Jan 5, 2026
    5.0
    I’ve been to almost every Petco along the Wasatch front. This one has by far the best customer service. The manager I believe was extremely kind and helpful.
  • JR
    Jessica Rask
    Dec 23, 2025
    5.0
    Such a great experience while getting fish! They are very knowledgeable
  • JH
    Jake Hammon
    Dec 15, 2025
    1.0
    Do not buy any dart frogs from here. . I made that mistake today, after purchasing the 2 bumblebee dart frogs and going straight home which is about 35 min, they had died. The manager( Keith) then proceeded to blame me for their passing. After I argued with him that the moss was dry and it was because they didn't have access to water in the take home container he proceeded to tell me it wasn't, and that I must've done something. I then went to the enclosure where they keep them and took pictures of the enclosure and the humidity levels inside of their enclosure. Dart frogs are supposed to have very high humidity, and temps in the mid 70s. That's not what they are being kept in. The current humidity level in their enclosure was 25%.
  • SV
    Scott Vlahos
    Nov 26, 2025
    2.0
    Prices are higher then petsmart, things are frequently mislabeled on the pricing stickers so keep an eye out, they push a paid membership to "save" and when I need to return things for an exchange thier POS charges me more for some reason.
  • RS
    Rhiannon Michelle Stephens-Williams
    Nov 17, 2025
    4.0
    I love the cat litter refill. They're often out of or low on the cat food I like to purchase but I don't know if that's on them or the cat food company.

Frequently Asked Questions About Petco

Does the Petco Ogden location have a vet hospital?

Yes, Petco Ogden has a full-service vet hospital.

Does Petco Ogden offer vaccinations?

Yes, Petco Ogden provides vaccinations.