Petco

4.1
1199 reviews

About

Pet StorePet supply store
Visit your Draper Pet Store located at 195 E 12300 South for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
195 E 12300 S, Draper, UT
84020, United States

Hours

Reviews

4.1
1,196 reviews
5 stars
642
4 stars
274
3 stars
145
2 stars
36
1 star
99

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Many customers praised the staff for being friendly, knowledgeable, and helpful, especially in the fishkeeping and grooming departments.

Customer Service

There were mixed reviews on customer service; while some experiences were positive, others reported rude or unprofessional behavior from staff.

Grooming Experiences

Grooming services received both praise for quality and criticism for poor handling and communication, leading to negative experiences for some pet owners.

Product Availability

Customers noted issues with product availability, particularly with specific pet supplies and live animals, leading to dissatisfaction.

Store Cleanliness

The store was generally reported as clean and well-organized, contributing positively to the shopping experience.
  • AC
    Amayrani Chavira
    3 days ago
    1.0
    Pésimo servicio. Intentamos comprar un dragón en la área de reptiles y el gerente (Dav) fue muy rudo y le explicamos que teníamos un tanque grande y mostramos y explicamos tuvimos que comprar un set para que poder comprarlo cuando ya teníamos todo y él simplemente decidió irse, fue una pésima experiencia y jamás regresaría aquí
  • SR
    Steve Rasmussen
    Nov 15, 2025
    5.0
    Received expert help selecting various species of fish for our aquarium, amazing 👏
  • SE
    Sloan Eisenring
    Nov 8, 2025
    5.0
    We love having Elizabeth as a dog trainer. She is kind, understanding, and patient. She explains everything well and really tailors your experience to your dog's needs. Cutie really learned a lot and her reactivity has improved so much. Thank you!
  • RL
    Rhonda Latimer
    Oct 10, 2025
    5.0
    Lola LOVES her salon days with Ally! And Mom & Dad LOVE how beautiful she is when she comes home. This was the most perfect cut Lola has ever had. Lola also loves the treat bar! Thank you Ally & Petco!
  • AA
    Alex
    Oct 3, 2025
    1.0
    Sarah the grooming manager has terrible manners, I had an appointment for a bath looks at my dog and says he is matted and he needs a haircut before I can cut his hair and I don’t have time. Than I make an appointment for haircut and bath, the appointment is made and all is good than she comes in to work see’s the name of the dog and tells us she won’t do it now, without seen the dog again, because he is matted and needs a doctor to do the haircut. My dog is not matted that bad, I have come to this store many times and never had a problem!. Anywhere I go they are happy to take him. This is not ok, always making up an excuse to not do her job. I will take this to corporate!

Frequently Asked Questions About Petco

Does the Petco Draper location have a vet hospital?

Yes, Petco Draper has a full-service vet hospital.

Does Petco Draper offer vaccinations?

Yes, Petco Draper provides vaccinations.