Business Details
About
Pet StorePet supply storeAquarium Shop
Visit your Bountiful Pet Store located at 181 North 545 West for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
172 reviews
5 stars
86
4 stars
29
3 stars
13
2 stars
7
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members, like Grace, received high praise for their helpfulness, others were reported as rude or unhelpful.
Product Availability
Customers noted a good selection of products, but there were frequent complaints about stock issues, particularly with specific pet food and supplies.
Grooming Services
Grooming services received significant criticism, with multiple reports of poor quality and unsatisfactory results, leading to customer dissatisfaction.
Store Cleanliness
Several reviews mentioned cleanliness issues, particularly in the fish tanks and overall store organization, which detracted from the shopping experience.
Pricing Concerns
Many customers felt that prices were high, and there were complaints about the store's return policy and additional charges for bags.
- DWDan Wuthrich2 days ago5.0Grace is the best!
- IIim12run2troubleOct 19, 20254.0They are happy to help with anything you need. I'd like to see some more specials and items on sale. Prices are a little on the high side.
- RGRyan GarnerSep 20, 20253.0The singular staff member was amazing and she literally went out of her way to help us. But that's where the lower review comes since it was just her working and nobody else was in sight
- CLCorrie LeaSep 12, 20251.0If I could do a negative on this experience, I completely would. I was frequenting this store about 3 to 4 times a week, getting kitten supplies and cat food but my last two experiences at the West Bountiful store have been a nightmare. The first one the merchandising manager treats me like it's an inconvenience to have to look to see if the kitten food I buy multiple times a week is in. Then she flippantly tells me that it's not in and that they're not ordering it anymore. Rude. Then last night someone else I perceived to be in a manager or an assistant manager long dark hair, big doe eyes and black tattoos all over her arms. Accuses me of stealing cat litter that I brought into fill! I bring the cats container of litter into the store go to the back to fill it, go to the counter to pay for the refill and this lady accuses me of it looking new. I said I'm sorry it looks new but you can check your cameras, I came in with it and then she continued to say little snide remarks about how the thing looked new! I mean if she wanted to she could have checked the serial numbers against the multiple purchase I make every freaking week! if they have some sort of policy where they're supposed to remove the wrappers from the refillable cat litter containers they need to do that because they cannot go around accusing innocent people of stealing!! I am so offended by this and I have called the corporate and I will not stop until a complaint is filed. It's a shame because I had an amazing experience at the Petco vet in SugarHouse but I will never step foot into a Petco ever again in my life. I need an owner, I need a general manager to get a hold of me because I promise I will not stop until I get to talk to someone that's the head of that West Bountiful store. I have worked in customer service the majority of my 43 years on this planet and I have never experienced that sort of rudeness ever.
- GHGloria HollywoodAug 31, 20255.0Everyone was willing to assist with my needs. Cashier was so pleasant and friendly
Frequently Asked Questions About Petco
Does the Petco Bountiful location have a vet hospital?
No, Petco Bountiful does not have a full-service vet hospital.
Does Petco Bountiful offer vaccinations?
Yes, Petco Bountiful provides vaccinations.
Does Petco Bountiful offer curbside pickup?
Yes, curbside pickup is available at Petco Bountiful. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Bountiful Petco?
Hamster and guinea pig prices vary by location. Call your Bountiful Petco at 8013975287 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Bountiful sell dogs?
No, Bountiful Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What hours is Petco Bountiful open?
Petco Bountiful is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Where is Petco Bountiful located?
Petco Bountiful is located at 181 N 545 W, Bountiful, UT 84010.
Does Petco Bountiful offer vaccination services for pets?
Yes, vaccinations are available at Petco Bountiful.
Can I order online and pick up my items curbside at Petco Bountiful?
Yes, curbside pickup is available for eligible products at Petco Bountiful.
Does Petco Bountiful sell dogs or cats?
No, Petco Bountiful does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program partnered with local animal welfare organizations at this location.
Does Petco Bountiful have a full-service veterinary hospital?
No, Petco Bountiful does not have a full-service veterinary hospital.
What nearby veterinary services are available near Petco Bountiful?
Vetco Vaccination Clinic and VETCO Vaccination Clinic at PETCO are nearby for veterinary and pet care services.
Are there food or drink options near Petco Bountiful where I can eat before or after shopping?
Yes, there are multiple nearby dining options, including El Matador Restaurant, Jimmy John's, Chipotle Mexican Grill, Ding Tea Bountiful, and Ichiro Ramen House.
Where can I get printing or office services near Petco Bountiful?
Office Depot - West Bountiful 2650, Office Depot Tech, and Office Depot Print & Copy are nearby and provide office equipment, printing, and related services.
Does Petco Bountiful offer grooming services?
Yes, Petco Bountiful provides grooming services with personalized care for your pets.