Petco

Reviews

• RJ

  Robert Johnson

  4 days ago
  5.0
  I have been talking my Lagotto for 8 years for various levels of grooming. Over those years I have tried maybe a dozen grommers. They were for the most part good but none of them listened to me. None included Petco had groomed a Lagotto. BUT they were willing to work with me and now have her cut down to a science. They are kind, patient and most important to me is when I pull into the parking lot my Lagotto wants to go into meet her friends. That means everything to me. Thanks Petco...!
• LL

  Lady

  Jul 1, 2026
  1.0
  Made an appt for my dog, made an appt. The day of the appt i was told they couldn’t take him because his rabies shot expired that day. The manager working was asked why we weren’t called prior to appt to let us know he wouldn’t be seen, he answered saying they have no way to tell until the day it’s expired or after, but then turned around and said they left a voicemail. He was told we never received a voicemail and he literally argued with me. I told him he was unprofessional and that’s when he said petco would no longer service us. Please take your pet elsewhere; they delete reviews. I called the ethics hotline and i’m not sure what came of it. Petco has dropped the ball on my family multiple times and inconvenience us in ways that I can’t even begin to explain.
• BJ

  Brent Johns

  Jun 14, 2026
  3.0
  Need more counter help.
• SC

  Stephanie Castillo

  Jun 10, 2026
  5.0
  I was shopping here today June 9th, 2026 and both of the young ladies helping me were so sweet. I cannot explain how thankful I am to the employee who helped me find exactly what I was looking for. I wish I had grabbed her name because she went above and beyond. I was in and out of the store in less than 5 minutes and the cashier was also so friendly! I would highly recommend 100/10
• EV

  Ellie Velasco

  May 19, 2026
  1.0
  I understand staffing issues happen, but I’ve gone in three separate times for a walk-in nail trim and was turned away each time despite being told they accept walk-ins. I tried different times of day and the salon appeared empty when I arrived. The staff member was polite, but it was frustrating making multiple unnecessary trips with no clear guidance on when walk-ins are actually available.

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