Grafton Animal Care Center, established in 1984, provides high-quality veterinary care for pets in Grafton, West Virginia. Our team of dedicated and compassionate veterinarians offers services including wellness care, dentistry, surgery, X-rays, an in-house laboratory, an online pharmacy, and urgent care. Our commitment is to put pets first and protect the lifelong love of pets. We see dogs and cats and are always welcoming new patients!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.