Banfield Pet Hospital® - Madison provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Always friendly and helpful. I feel like my dog gets good care at this clinic.
AA
Ashraf
Jun 3, 2026
1.0
My 16-year-old cat has always been calm, and I've never had a problem with her before. We waited over two hours just to get her vaccine shot. When they finally tried to give it, she got upset, and the doctor said she was "too spicy" today and that she couldn't work with her at all unless I bring her in on Gabapentin next time. They rescheduled me for two weeks out. The doctor was a trainee and seemed scared of my cat, so I had to hold her the entire time or they couldn't give the vaccine. This clinic used to have good, experienced vets, but now it seems like only new trainees. Very disappointing.
SW
Savannah Willison
May 29, 2026
5.0
Banfield is the place to take your pets!
PB
Paige Brunett
Apr 22, 2026
5.0
The staff has taken excellent care of my dog for the last 7 years! The front desk folks know him by name and he’s always so excited to see them! The techs and doctor keep me in the loop with tests, procedures and recommendations.
SS
ShellEy
Apr 17, 2026
5.0
The staff are all heart for the pets and all about customer service. Super helpful, knowledgeable, efficient and kind. They make sure customers get the intel they need in order to keep their pets healthy.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
This information is certified by Banfield Pet Hospital and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: