Banfield Pet Hospital® - Madison West provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Very nice considering my dog is very hyper they handled him well
CK
Craig Kaufmann
May 13, 2026
5.0
We had a great experience with Banfield Pet Hospital during Bella’s check up and vaccinations. The staff was friendly, professional, and very patient with her throughout the visit. The veterinarian took the time to explain everything clearly, answered all of our questions, and made sure Bella was comfortable during her exam and shots.
The appointment was organized, efficient, and we never felt rushed. It was clear that the team genuinely cares about the animals they see. Bella was treated with kindness from the moment we walked in, which made the whole experience much less stressful for both of us.
I really appreciated the communication, attention to detail, and overall level of care. We left feeling confident that Bella received excellent treatment, and I would definitely recommend Banfield Pet Hospital to other pet owners looking for compassionate veterinary care
PM
Paula Moser
Mar 20, 2026
5.0
The doctor was very thorough and took time to explain everything to me and made sure all my questions were answered
DK
Dustin Klinzing
Feb 21, 2026
1.0
Horrible place. My dog was very sick on the weekend and I pay them 75 a month for services and I could not bring him in on the weekend. I had to go to the emergency vet where I had to pay 1900$. Go anywhere else but here just because they couldn't be bothered on a Saturday but they sure take there monthly fee. Should be ashamed.
SH
Susan Hansen
Jan 6, 2026
5.0
I really appreciate the partnership and full disclosure on pricing approach here. Now we can plan the best course of care with enough money left over for the actual treatment. The staff is so kind to us!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
This information is certified by Banfield Pet Hospital and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: