Our team is a family of passionate, dedicated animal lovers known for our excellent service to the pets and people of Hartland and the surrounding areas. We aim to partner with you to ensure your pet has as many happy, healthy years as possible. We do that by focusing on preventive care, providing comprehensive services, and using a customized approach.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.