Vetco Total Care

Reviews

• AR

  Andrea Rountree

  Sep 23, 2026
  5.0
  My puppy has been sickly for weeks, the entire staff treats us both like family. He ate some hydrangeas and was poisoned, they got me in even though there were no openings. Everyone supported me (I hadn’t slept in days). I’ve been overwhelmed and they knew- making extra effort to care about me too. They’re all such good people, understanding, patient. The staff is so supportive and good to both of us. Little Boy is feeling better so let’s hope we don’t have to see you again until his physical😂
• SS

  Shortone

  Sep 19, 2026
  1.0
  While i would normally give this place a good rating, I will not return for anything relating to Vetco. Between having to prepay for services, being declined vaccinations then having to credit it was a waste of time. My dog is hyper but not aggressive by any means but takes a little bit to warm up. On a side note, we were not the only ones who had an animal decided in the 30 minutes we were there. The person drawing up the shots was not a pleasant lady. Very rude, condescending and belittling and hostile. There was not any apologizing for the demeanor, inability to do vaccines or crediting issues. I made the statement at the registers that I will not return for any of their services and my dog had been there the year prior without issues. They need one a better routine, two more knowledgeable staff and three people who actually care about the animals vs just a paycheck. Thank you Vetco for wasting my time. I will go elsewhere for all services going forward.
• TT

  Tina

  Sep 15, 2026
  5.0
  dr ted and the rest of the staff are so wonderful!!! they always listen to my concerns, amazing at communicating, and you can just tell they really care about the pets wellbeing and making it easy for the human (us pet owners) to understand all our options.
• JS

  Jodie Sigl

  Sep 12, 2026
  5.0
  The vet team were great. Mai,ie was a happy girl throughout.
• EE

  Emily

  Aug 30, 2026
  1.0
  I am absolutely furious with the care my dog, Pippa, received at Vetco. She had been itching uncontrollably for a week and a half when I brought her in. The vet tech, Teri, was rude and unprofessional, pushing her unsolicited opinions about our dogs’ food and flea/tick care. Then Dr. Ted Greif diagnosed Pippa with mange without doing a skin scraping. I trusted his diagnosis and followed the treatment exactly as prescribed. By day 3, Pippa was still itching constantly with no improvement, so I called with three questions: why wasn't a skin scraping done, why wasn't anything prescribed for her severe itching, and why wasn't she given an antibiotic? I was told the skin scraping wasn't done because it could be expensive and that I would basically get the result that it was mange anyway. I was told dogs with mange are going to itch regardless, so no anti-itch medication was necessary. I was also told she wouldn't be given an antibiotic unless she had an open wound, despite already having scabs from scratching herself. We waited the 7 days because we were told NexGard could take up to 7 days to work. On day 7, Pippa woke up with a swollen eye producing pus, and we took her to BluePearl, an emergency animal hospital. The veterinarian there immediately suspected allergies, noticed things that had apparently been missed at Vetco, and offered a skin scraping. We said yes. The skin scraping itself was only $60, even at an emergency animal hospital where costs are generally higher. The scraping confirmed that Pippa DID NOT HAVE MANGE. She was having an allergic reaction, which we later determined was likely triggered by the weeds in our yard. She was put on allergy medication and an antibiotic, and she is finally getting better. I am beyond angry that my dog suffered for an additional week because a veterinarian decided a reasonable diagnostic test wasn't worth the cost. It is a veterinarian's responsibility to present the reasonable diagnostic and treatment options to the owner—not decide which options the owner should or shouldn't have based on cost. I trusted the veterinarian to properly diagnose my dog, and instead I feel like we were rushed out the door and left to watch her suffer. I had actually considered bringing our male dog here to be neutered. Absolutely not. Vetco will NEVER be putting their hands on any of my dogs again, and I will make sure people know exactly what happened to Pippa here.