Charming Paws is a family-centered facility that caters to canines in Washington County, Ozaukee County, and surrounding areas. Our mission is to go above and beyond the traditional pet care to ensure that our furry guests have a safe, special, loving, and caring experience with our staff. At Charming Paws, we value the relationships that we build with our clients. We want to give you all the assurance and confidence that we will care for your loving pet just as you would at home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.