Petco

Reviews

• AB

  Alexandra Buchlmayer

  Aug 8, 2026
  5.0
  I love this Petco! The staff are all so friendly, knowledgeable, and helpful! Shout out especially to Beverly & Alex. If you have any reptile needs, Alex is your gal. She has several of her own bearded dragons and many other pets so she’s super knowledgeable on their care and feeding. She’s been A HUGE help in my new journey as a beardie owner, making sure I have the right lamps, substrate, greens and feeders. 10/10 recommend you come to this Petco for your animal needs.
• CL

  Cherryl L

  Jul 25, 2026
  5.0
  The store location, pricing and staff are just what I look for when shopping for items that I enjoy purchasing for my fur-baby.
• AV

  Angela Villela

  Jun 30, 2026
  5.0
  There is no better place for grooming or getting fish advice
• BH

  Brad Huckeby

  Jun 22, 2026
  5.0
  So I'm new to the area, just moved here at the beginning of June. Dogs have been cooped up in the apartment since I moved in and they needed food. I had pretty good business with them where I had previously been from but figured why not give this one a shot. And holy smokes was it a good experience. First got to meet Gaby (Gabby? I think the name tag had 1 B but not sure. Please forgive me~) Super nice! Most times I'm hesitant about the entire signing up for rewards plans things but I didn't feel super pressured about it. It was simple too. In and out. No huge wait times on checking out or anything either. Then I got to meet Alex. Awesome individual. Between trying to wrangle my dogs my brain just wasn't working at the name tag laser engraving kiosk and she helped step in, made sure that everything was working right, and got to have a really nice conversation with her while the tags were going. Got to meet another employee JC while we waited and the puppers got a few dog treats during our wait which was amazing. I don't think my dogs had felt more spoiled for attention in their lives. Everyone I met there was just... Immensely friendly. If I needed something they showed me where it was instead of just saying "Yeah it's over there" which is so refreshing to see. Overall five stars. Will definitely come back. Found out too that they have a Vetco thing going on, which sounded cool. Get some basic shots and whatnot if I need them.
• JB

  Jordyn Billstrom

  Jun 16, 2026
  1.0
  I cannot stress enough, stay away from this store, drive the extra distance and go to Waukesha. Alex, the store manager, should not be in a customer service role. She is very unpleasant to deal with. I took my family to buy a guinea pig & supplies and it ended up being the worst experience for my kids and my four yr old left saying “wow she was just so mean”. I grew up with guinea pigs, I know how to care for them & the space they need. However, just to start out, we were purchasing a guinea pig starter cage, that Petco sells. Alex was refusing to sell us a guinea pig because we were going to purchase the stores starter cage for it and did not have something full size for it from the start. She said she won’t sell a guinea pig to anyone who purchases that. After standing and arguing with us for 10 minutes, she agreed to sell us the pig but refused to give us the 30 day guarantee on it. She was very opinionated, very rude, & unprofessional. We spent a good chunk of money of the pig & supplies but she thought we were purchasing it to kill it because we weren’t getting what she wanted us to right off the bat, so she refused to give us the guarentee on the pig. If my 4 yr old leaves saying that lady was very mean, you know that’s not proper customer service. Very sad experience and she does not belong in customer service.

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