Urban Animal launched Urban Animal By Appointment exclusively at our Downtown location for those seeking a dedicated time for veterinary care. By reserving a time slot - online/by phone - clients have an opportunity for enhanced conversations with our veterinary team, elevated interiors, and access to scheduled full-service general wellness, non-life threatening urgent care, surgeries, and dentistry. NOTE: This location has a higher price point due to the appointment model. Deposit required. Free parking.
Urban Animal By Appointment has some of the most knowledgeable and skilled veterinary professionals in the industry. We help with complex medical situations and develop preventative and wellness strategies over your pet's lifetime.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.