Brand Certified
Banfield Pet Hospital
4.1(238 reviews)
Certified by Banfield Pet Hospital • Oct 11, 2026
Business Details
5511 24th Ave NW, Seattle, WA
98107, United States
Certified by Banfield Pet Hospital • Oct 11, 2026
(206) 784-2741
Certified by Banfield Pet Hospital • Oct 11, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Oct 11, 2026
About
Certified by Banfield Pet Hospital • Oct 11, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Ballard provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Oct 11, 2026
Hours
Certified by Banfield Pet Hospital • Oct 11, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
Sunday9:00 AM - 5:00 PM
Products & Services
1 list · 14 items
Reviews
4.1
238 reviews
5 stars
167
4 stars
19
3 stars
8
2 stars
6
1 star
38
- CFConnor FredericksenSep 21, 20262.0As a small local business owner here in the Ballard neighborhood, I've been incredibly disheartened by the services, or better yet, lack of services I've gotten here at the Ballard location opposed to the Capitol Hill location. They have their phone number set up to an automatic answering machine so it's very difficult to get a hold of an actual person before you go to the location. They also cancelled my latest appointment because I selected a 12:30PM drop-off time that was available to select on their website/app stating that they don't accept drop offs after 12:30PM although it is an available option to select on their app/website. I've left about a half dozen voicemails trying to get a lump/mass checked out that has found it's way onto my dog after they had cancelled my appointment and still haven't heard back from anybody on the team and it's been well over 72 hours (3 days).
- AKAliza KreismanJul 29, 20265.0Banfield Ballard got Zero in the very same day when she needed a few staples thanks to the new wood chips laid at Woodland Dog Park @ Greenlake. I couldn’t be more grateful. Stephanie and Cassidy took such great care of her and were so kind and compassionate throughout the visit. Thank you to the whole team for making a bummer situation so much easier. Highly recommend!
- RLRachel LarsonJul 22, 20261.0Terrible policy on canceling the wellness plan. Look for other pet insurance...
- RRRuby RichterJul 3, 20261.0This hospital is owned by private equity
- AGAlex GomezJun 29, 20261.0WORST LOCATION EVER. I have issues EVERY time I go here. Like FOUR TIMES. I hate when my usual location does not have openings and I have to use this location. Next time, I will drive 10-15 miles out of my way to another location. They schedule you to come in but have the doors locked in the morning with no sign. They will have zero customers in the store but not answer any phones when you need help getting to their location. They charged $1800 on a card that was not authorized, it was the wrong one. Some of the vets there are extremely self-righteous and made me feel uncomfortable. Awful, AWFUL.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet services does Banfield Pet Hospital in Ballard offer?
Banfield Pet Hospital provides general services including routine vaccinations, microchipping, dental and surgical care, preventive care, nutrition advice, parasite control, spay/neuter, end of life care, and DNA testing.
What are the operating hours for Banfield Pet Hospital in Ballard?
Banfield Pet Hospital is open Monday to Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. The hospital is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield provide emergency care services?
Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice. They may refer you to an emergency hospital or specialty providers if needed. During non-hospital hours, contact your local emergency hospital.
Can I get veterinary care online through Banfield?
Yes, Banfield clients with Optimum Wellness Plans® can access remote general pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
What is included in the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan includes annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. It automatically renews each year unless paid in full at enrollment.
How can I schedule an appointment with Banfield Pet Hospital in Ballard?
You can schedule an appointment online through Banfield's website or via their app available on both iOS and Android. Appointment details and quick links are provided on their site.
Is Banfield Pet Hospital wheelchair accessible and welcoming to LGBTQ individuals?
Yes, Banfield has wheelchair accessible restrooms and welcomes LGBTQ individuals, ensuring an inclusive environment for all clients and their pets.
What nearby places can visitors check out before or after their visit to Banfield Pet Hospital in Ballard?
Nearby, visitors can explore Bros Teriyaki, a Japanese restaurant; BurnCycle Ballard, offering cycling classes; and Huntington Learning Center for educational services. These spots provide dining, fitness, and tutoring options close to the hospital.
Where can customers find convenient services near Banfield Pet Hospital in Ballard?
Customers can access convenient services such as Spirit Gas Station for fuel and auto needs, Skagit Bank for banking and ATMs, and UPS Access Point location for courier and delivery services, all within close proximity to Banfield Pet Hospital.
What fitness and wellness options are available near Banfield Pet Hospital in Ballard?
Nearby fitness options include FIT36 - Ballard gym, The Cycle Sanctuary offering cycling classes and nutritionist services, and BurnCycle Ballard, providing active life activities.
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