Banfield Pet Hospital

Reviews

• GB

  G Bird

  3 days ago
  1.0
  I waited all day to hear from these people and got now call. Me and my wife asked them to call my phone because she was at work and they called my phone. And this is the 3rd time. I don't get it why they can't listen to a simple request. So now I pay for just them holding my dog all day. When i asked them to drain the sisted the answer is now because they do not feel comfortable. This is what I brought him in for. So I pay for them to hold him all day and then say no they can't do it. Not acceptable
• SO

  Shannon O'Conner

  Oct 5, 2026
  5.0
  I have been really impressed by this entire team. We have seen 2 of their docs so far and both were great. The front desk and techs have all been friendly and kind and really seem to know what they are doing ! They all took their time to make my dog feel comfortable before doing anything hands on. When I called in about him being ill I got great advice and some emotional support for me because I was so stressed about it. They even called to check on him a couple of days later.
• KB

  Kaz Bublitz

  Oct 4, 2026
  3.0
  The front desk staff are wonderful but one of the nurses and doctors were pretty rude to me and brushed me off when I was explaining my concerns with my dog during my appointment.
• LW

  Laura Watson

  Oct 3, 2026
  1.0
  Recently I brought my two 2 ½ year old cats to a new vet, Banfield Pet Hospital, in North Seattle. Unfortunately, I had the worst vet experience of my life. The vet, Dr. Shafer, was cold, condescending, and inept. She didn’t’ even seem to like cats. At one point, she asked whether I punished my cats, to which I responded that I squirted water on them if they scratched the furniture. She scolded me like I was a child just for squirting my cats with water. But the worst thing was the shots. Both cats needed three vaccinations - rabies, leukemia, and one other. That makes six shots between the two cats. Dr. Shafter had two staff members to help her while she attempted to vaccinate each cat. She was only able to successfully vaccinate the cats twice on the first go, even with help controlling the cats. The other four times, she had to try two and three times before she was successful. Each time she failed she ran out of the office to get another needle while the helpers continued to hold down the cats. The cats were each held down for five or ten minutes, maybe more, and received between them 10 -12 vaccination attempts. I have never seen anything like this. Note: both of the helpers were friendly to me and kind and caring to the cats. One of my cats threw up twice after coming home and both of them were miserable and lethargic for two days. Needless to say, we won’t be returning to Banfield Pet Hospital. If I could leave a zero review, I would.
• WL

  Wilmer Lozada

  Oct 1, 2026
  1.0
  Bad attention from the receptionist Adonis very bad attention she doesn't explain anything to me about the plans and what she does is send people to the Ballard headquarters Adonis doesn't know how to work with the public

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