Brand Certified
Banfield Pet Hospital
3.9(134 reviews)
Certified by Banfield Pet Hospital • Jul 05, 2026
Business Details
107 37th Ave SE, Puyallup, WA
98374, United States
Certified by Banfield Pet Hospital • Jul 05, 2026
(253) 845-7076
Certified by Banfield Pet Hospital • Jul 05, 2026
https://banfield.com
Certified by Banfield Pet Hospital • Jul 05, 2026
About
Certified by Banfield Pet Hospital • Jul 05, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Jul 05, 2026
Hours
Certified by Banfield Pet Hospital • Jul 05, 2026
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 6:00 PM
Sunday8:00 AM - 5:00 PM
Products & Services
1 list · 14 items
Reviews
3.9
134 reviews
5 stars
85
4 stars
15
3 stars
3
2 stars
3
1 star
28
- JGJane grimm2 days ago5.0The best 👌
- AAAndrewMay 24, 20261.0I've been taking my cat here for routine visits for a couple years now, but no longer after today's visit. Dropped her off like normal, and got a call an hour later that they couldn't complete my cats exam because she was being aggressive. This struck me as very odd, as I had been told she was very well behaved at all prior appointments, albeit a little anxious. The person I spoke with recommended we give my cat gabipentin prior to her rescheduled visit for tomorrow, but gave no instructions on how to do so or how much to give. Not a biggie, there are instructions on the bottle, except no syringe was provided with the medication! How am I supposed to give my cat a liquid medication with no syringe to put it in her mouth? After spending an hour trying to figure out an alternate solution around midnight, come to find out we were only given 1.5ml of the 4ml prescribed to be administer over 2 doses, so not even enough for a full dose. I also had to ask for specific details about what happened during her exam, and was not told much other than she freaked out for "no reason" and made the other animals more anxious. The whole experience left a sour taste in my mouth, and ill be seeking vet care elsewhere.
- CMChristopher MortonMay 20, 20261.0Do not go here. Terrible service. Drugged our cat multiple times without our consent because she was “misbehaving”. Doctor Oftus won’t get back to you, don’t count on them following up with you on anything. Cancels surgeries and teeth cleaning at a whim and don’t tell you about it until you show up. Please, save your time and mental health, go anywhere else.
- NFNed FlandersMay 16, 20261.0Since when do hospitals not help life found injured? 10 years ago you bring in a bunny or a bird and they'd euthanize it instead of sending you away.
- MEMalinda EichnerApr 28, 20261.0I have been taking my cat to Banfield since I got her in 2020, but unfortunately have to find a new veterinarian because the service is now terrible. Would not recommend this location at all.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Puyallup?
Banfield Pet Hospital is open Monday to Saturday from 7:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. The hospital is closed on major holidays like Thanksgiving, Christmas, and New Year's.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, you can call during hospital hours for urgent care advice and referrals. For emergencies outside of hours, please contact your local emergency hospital.
Can I receive veterinary care online through Banfield?
Yes, clients with an Optimum Wellness Plan can get 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app.
What preventive care services does Banfield provide?
Banfield offers preventive treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy at all life stages.
What is included in an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans include annual head-to-tail exams, vaccines, early diagnostics, nutrition consultations, dental care, and more. Plans automatically renew annually, covering preventive care but not treatment for unexpected conditions.
How can I pay for an Optimum Wellness Plan at Banfield?
Payments for wellness plans can be spread monthly via automatic bank withdrawal or credit card charges, or paid in full at enrollment for convenience and budgeting ease.
What types of appointments are available at Banfield Pet Hospital?
They offer in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and wait for a pickup call, and virtual visits for Optimum Wellness Plan members.
Is Banfield Pet Hospital accessible for individuals with disabilities?
Yes, the facility includes wheelchair-accessible restrooms and welcomes all clients, including LGBTQ individuals.
What nearby dining options are available around Banfield Pet Hospital in Puyallup?
Nearby dining options include Shari's Cafe and Pies for classic American meals, Starbucks Coffee for coffee and snacks, The Honey Baked Ham for deli-style foods, and It's Pho U for Vietnamese cuisine, perfect for a meal before or after your pet's appointment.
Are there any pet-related services near Banfield Pet Hospital?
Yes, Petco, a pet grooming center, is located nearby and is a convenient place for additional pet care needs before or after your visit to Banfield.
What retail options are near Banfield Pet Hospital for other shopping needs?
Sleep Country USA - Puyallup is nearby for mattress and bedding needs, Aaron Brothers Art & Framing offers arts and crafts supplies, and Quality Sewing & Vacuum provides sewing and appliance repair services.
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