Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
The people that work at this, Banfield are extremely patient. Our Patterdale terrier is extremely fearful of the vet. She’s a rescue so she does not ever want to be left behind so we only do the rooms that we can be there with her. They gave her treats to calm her down unfortunately, the first round didn’t work. They gave us some medication and some advice to try and help her be a little calmer. When we went in a week later, she was fine. Still reluctant, but we got the job done and our baby girl is just fine. we very much appreciate all the care that they gave our baby Dog. thank you
DT
Dana Tumpowsky
Aug 25, 2026
5.0
The veterinary staff helped extend the good quality of life for our senior dog Millie. They always welcomed us as part of the family. When it was time for Millie to pass, we so appreciated their genuine kindness for her and caring for us.
JG
Jane grimm
Jul 8, 2026
5.0
The best 👌
WW
Willie
Jul 3, 2026
1.0
This Banfield called me to schedule an appointment for a dental exam for my Shih Tzu. Told me to be there by 7:30 AM someone from the back office called the front desk and I was sitting across from her and she kept looking over at me and made a fake conversation however everyone that walked in the door she was taking them or taking their puppy in the back before mine so I finally got up and I looked and she tried to play it off. She put my dog last to take to the back. It had everybody in front of me and I told her it was inappropriate and that she was being biased. This is the worst state for Banfield care for your dog. Hands-down, my dog used to be seen at the Banfield in Louisiana in Harahan by Dr. Edmonds and I never had an issue since moving here. I've had issues with the Banfield off of 156. The woman they canceled my membership didn't have the authority to do that. I had to ride all the way up to corporate office to get things rectified at that point they pulled my dogs teeth. He didn't have dental issues and all of a sudden they were prescribing medication and now my dog has problems with his right eye. This is a horrible company and I cannot wait for my contract to end. I will never come back to Banfield ever again not in this state not in Washington state .
AA
Andrew
May 24, 2026
1.0
I've been taking my cat here for routine visits for a couple years now, but no longer after today's visit. Dropped her off like normal, and got a call an hour later that they couldn't complete my cats exam because she was being aggressive. This struck me as very odd, as I had been told she was very well behaved at all prior appointments, albeit a little anxious. The person I spoke with recommended we give my cat gabipentin prior to her rescheduled visit for tomorrow, but gave no instructions on how to do so or how much to give. Not a biggie, there are instructions on the bottle, except no syringe was provided with the medication! How am I supposed to give my cat a liquid medication with no syringe to put it in her mouth? After spending an hour trying to figure out an alternate solution around midnight, come to find out we were only given 1.5ml of the 4ml prescribed to be administer over 2 doses, so not even enough for a full dose. I also had to ask for specific details about what happened during her exam, and was not told much other than she freaked out for "no reason" and made the other animals more anxious. The whole experience left a sour taste in my mouth, and ill be seeking vet care elsewhere.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Puyallup?
Banfield Pet Hospital is open Monday to Saturday from 7:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. The hospital is closed on major holidays like Thanksgiving, Christmas, and New Year's.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, you can call during hospital hours for urgent care advice and referrals. For emergencies outside of hours, please contact your local emergency hospital.
Can I receive veterinary care online through Banfield?
Yes, clients with an Optimum Wellness Plan can get 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app.
What preventive care services does Banfield provide?
Banfield offers preventive treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy at all life stages.
What is included in an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans include annual head-to-tail exams, vaccines, early diagnostics, nutrition consultations, dental care, and more. Plans automatically renew annually, covering preventive care but not treatment for unexpected conditions.
How can I pay for an Optimum Wellness Plan at Banfield?
Payments for wellness plans can be spread monthly via automatic bank withdrawal or credit card charges, or paid in full at enrollment for convenience and budgeting ease.
What types of appointments are available at Banfield Pet Hospital?
They offer in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and wait for a pickup call, and virtual visits for Optimum Wellness Plan members.
Is Banfield Pet Hospital accessible for individuals with disabilities?
Yes, the facility includes wheelchair-accessible restrooms and welcomes all clients, including LGBTQ individuals.
What nearby dining options are available around Banfield Pet Hospital in Puyallup?
Nearby dining options include Shari's Cafe and Pies for classic American meals, Starbucks Coffee for coffee and snacks, The Honey Baked Ham for deli-style foods, and It's Pho U for Vietnamese cuisine, perfect for a meal before or after your pet's appointment.
Are there any pet-related services near Banfield Pet Hospital?
Yes, Petco, a pet grooming center, is located nearby and is a convenient place for additional pet care needs before or after your visit to Banfield.
What retail options are near Banfield Pet Hospital for other shopping needs?
Sleep Country USA - Puyallup is nearby for mattress and bedding needs, Aaron Brothers Art & Framing offers arts and crafts supplies, and Quality Sewing & Vacuum provides sewing and appliance repair services.
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