Banfield Pet Hospital® - Puyallup South provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I have to start off by saying that the staff at this Banfield location are exceptional! I had an appointment at another location that was unfortunately cancelled an hour before I was supposed to drop my dog off; however, I was able to give this location a call and get on the schedule for that same afternoon! From the moment that Aliyah answered the phone, to the initial exam process with Haley, and then receiving the final exam results from Dr. Burgess (I hope I'm spelling every name correctly!), our visit was smooth and incredibly easy.
As someone who previously worked in the pet world, I tend to have more questions than some people might about my pets and their health. Every one of my questions was answered diligently by each of the staff members, and made me feel even more comfortable entrusting them with my dog.
After reenrolling my 7.5 y/o American Cocker in the Active Care Plus Wellness Plan, I have gotten her blood, urine, and fecal tests, as well as each of her vaccines for less than the cost of a normal office visit alone. And the whole time, in true Cocker fashion, my dog could not stop wagging her tail. This location has won my dog (and me) over!
MB
Maria Brooks
Aug 24, 2026
5.0
Great Customer Service from this Pet Hospital
TC
TANA C
Aug 21, 2026
1.0
They never answer the phone!
RP
Rob Pach
Aug 16, 2026
5.0
Everything i need is there and near my home
SM
S M
Jul 22, 2026
1.0
The manager is condescending and aggressive. Would not answer questions about why we needed to drop off our pet and leave for 12 hours (entire business day). She's been doing this for 25 years and has no need to explain herself. According to corporate this was by far the first complaint they have received about her at this location. The people that run the front desk are rude and carry the managers attitude.
The actual vet techs and vetanarians are wonderful. We will miss them, as we are moving our pets services else where.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Puyallup South?
Banfield Pet Hospital in Puyallup South is open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays. It is also closed on major holidays such as Christmas and New Year's Day.
Does Banfield Pet Hospital provide emergency veterinary services?
No, Banfield Pet Hospital does not provide emergency care services. However, you can call during hospital hours for urgent care advice or referrals. For emergencies outside business hours, please contact your local emergency hospital.
What types of veterinary services are offered at Banfield Pet Hospital in Puyallup South?
Services include preventive care, vaccinations, dental care, parasite control, nutritional and behavioral counseling, spay/neuter, microchipping, DNA testing, and end-of-life care.
What is an Optimum Wellness Plan at Banfield, and how does it benefit my pet?
Optimum Wellness Plans provide annual preventive care including full exams, vaccines, early diagnostics, nutrition, and dental care. These plans help maintain your pet's health and offer discounts on treatment for unpredictable conditions.
Can I schedule a virtual veterinary visit with Banfield?
Yes, Optimum Wellness Plan clients can schedule Virtual Visits to receive quality care and consultations from the comfort of home.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through the Banfield website or mobile app, where options include in-room, drop-off, or virtual visits.
Are appointments required to visit Banfield Pet Hospital in Puyallup South?
Yes, Banfield Pet Hospital requires appointments to ensure proper care and scheduling for your pet.
What nearby pet stores can I visit when I take my pet to Banfield Pet Hospital?
PetSmart is located nearby Banfield Pet Hospital, making it convenient to shop for pet supplies or services before or after your veterinary visit.
What dining options are available near Banfield Pet Hospital in Puyallup South?
There are several nearby restaurants including RAM Restaurant & Brewery, The Redd Dog, Trapper's Sushi, and MOD Pizza, providing diverse choices for a meal before or after your visit.
Are there any nearby coffee shops where I can relax after my appointment at Banfield?
Yes, Anthem Coffee, Bigfoot Java, and Emerald City Smoothie are nearby coffee shops where you can enjoy a drink or snack after your pet's appointment.
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