VCA Ponti Animal Hospital was established in 1977 for the treatment and care of a diverse population of animals and wildlife in the greater Spokane and Idaho Panhandle areas. In 1999, a modern 6000+ sq. ft. facility was built for small animal, exotic pet, and wildlife to better meet the needs of our clients. We offer optimal veterinary care with a broad spectrum of diagnostics through in-house testing and external laboratories. We work closely with local referral practices when specialized diagnostic procedures are required. Our facility includes a well-stocked pharmacy, in-hospital surgery suite, in-house digital x-ray and ultrasound, a closely supervised hospitalization area, and indoor boarding kennels with outdoor exercise areas.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.