Banfield Pet Hospital® - Burlington provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
My poodle pulled her toe nail out of the bed. We called BanField and they said they could n ot take her, We ended up driving to Petsmart to get some bandage etc. Someone was at the desk we asked them what bandages we need to get, they closed in 5 minutes, but she asked the vet if she could look at the paw, she did, bandaged up her paw and send us home with meds. I did get a cone as well. They told me to come back on Sunday for the vet to look at the wound etc. She ended up getting an infection anyway the vet removed thebadages and sent her home with a foot rinse and antibiotic. She is doing fine.
AS
Annette Alvarado Smith
Sep 16, 2026
2.0
Kudos to the front desk, people there at Banfield Pet Hospital in Burlington however, the vet doctor is has no people skills and it’s not a very good communicator.
AB
Alice B
Apr 30, 2026
5.0
They accept Care credit cards!
MG
M Gordon
Apr 28, 2026
5.0
Takes very good care of my dogos when they need to be seen. Very educated and knowledgeable.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Burlington offer for pet health?
Banfield Pet Hospital in Burlington provides a range of services including preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter procedures, end of life care, microchipping, and DNA testing.
What are the operating hours of Banfield Pet Hospital in Burlington?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and Sunday from 9:00 AM to 5:00 PM. It is closed on certain holidays including Thanksgiving and Christmas.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care, but they offer urgent care advice during hospital hours and can provide referrals to emergency hospitals.
Can I access veterinary care online through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can get remote general pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan includes annual preventive care such as comprehensive exams, vaccines, early screening diagnostics, nutritional consultations, dental care, and more. It is not insurance but offers discounts on treatment for abnormal conditions.
How can I schedule an appointment at Banfield Pet Hospital in Burlington?
Appointments can be scheduled online through their website or app. Options include in-room visits, drop-off appointments, and virtual visits for Optimum Wellness Plan clients.
Which nearby pet-related stores are close to Banfield Pet Hospital in Burlington?
PetSmart, a pet groomer and pet store, is located nearby, which is convenient for pet owners to visit for pet supplies and grooming before or after their veterinary appointment.
Are there dining options near Banfield Pet Hospital in Burlington?
Yes, Olive Garden Italian Restaurant offers a place to enjoy a meal, and Whidbey Coffee provides a nearby coffee shop and cafe option for visitors and pet owners.
What shopping centers and stores are located near Banfield Pet Hospital?
Burlington Crossings shopping center, Ross Dress for Less, Bed Bath & Beyond, Old Navy, Kohl's, and SEPHORA at Kohl's are nearby, providing options for clothing, home goods, and retail shopping around your visit.
How can nearby services like The Home Depot and Geek Squad benefit customers visiting Banfield Pet Hospital?
Customers can conveniently access hardware supplies at The Home Depot or get electronics support at Geek Squad near Banfield, making it easy to run multiple errands in one trip.
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