Banfield Pet Hospital® - Bellevue Overlake provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I am deeply disappointed and have completely lost trust in this hospital due to an extremely unacceptable experience. We have been loyal clients here since 2019 and currently enrolled our pets in their healthy Plan, but the way we were treated today was completely disrespectful.
On August 8, 2026, between 7:30 AM and 8:00 AM, I was greeted by a front desk staff member whose communication skills and service attitude were shockingly poor. They showed absolute apathy and zero consideration for customer feelings. To make matters worse, there wasn't even a manager on duty during this time to handle the situation or oversee staff behavior.
Experiencing such rude, dismissive behavior from frontline staff—combined with a complete lack of management presence—makes me feel disrespected and completely unsafe leaving my pet's care in their hands. A horrible team and terrible management. I no longer trust this clinic and cannot recommend it to anyone.
AA
Ace
Jul 29, 2026
1.0
My cat was seen for a UTI and I was told I’d get results identifying the right medication. That was 7 days ago. Since then I’ve called multiple times, been passed around to different people, and given a new “date” each time with nothing to show for it; the last 2nd to last phone call you guys instead of having results tell me it sounds like a blockage taken place which you ruled that out reason why we paid for more testing and to test his pee, just for you guys to say he needs to be EUTHANIZED! Which IS VERY UNPROFESSIONAL
I paid for this visit and for testing that included being told what’s actually wrong and what to do about it. Instead I got silence and runaround while my cat sits there without treatment. This isn’t a one-off scheduling hiccup, it’s a pattern of not following through on basic communication.
If you’re considering this location for anything time-sensitive, be aware that getting an actual answer out of them can take well over a week of chasing them down yourself.
WL
warner lasala
Jul 5, 2026
5.0
Friend and helpful staff. I am from out of town with my pup and ran out of his prescription food. They were able to pull up his records and print up a prescription card for his food. I travel to different states and it's convenient to have Banfield hospitals accessible.
SM
Shirley Mondin
Jun 3, 2026
5.0
Bet and team are so knowledgeable and understanding I feel very comfortable with how they direct the care of my dog
GL
Gee Lim
May 2, 2026
5.0
Glad I signed up for banfield’s plan. Thank you Taylor and Megan!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Bellevue Overlake offer?
Banfield provides comprehensive veterinary services including preventive care, vaccinations, dental and surgical care, microchipping, parasite control, nutritional and behavioral counseling, spay/neuter, end of life care, and DNA testing.
What are the hospital hours for Banfield Pet Hospital in Bellevue Overlake?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM, and on Sundays from 9:00 AM to 5:00 PM. It is closed on major holidays including Thanksgiving, Christmas, and New Year's Day.
Does Banfield offer emergency veterinary care?
No, Banfield does not provide emergency care services. However, during hospital hours, they offer urgent care advice and referrals. For emergencies outside those hours, customers should contact a local emergency hospital.
Can I receive veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early diagnostics, nutrition consultations, and dental care. They are not insurance but include discounts on treatments and automatically renew annually.
How can I pay for an Optimum Wellness Plan at Banfield?
You can pay monthly via automatic withdrawal from a bank account or credit card, or pay the full amount upfront when enrolling.
What types of appointments does Banfield offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and are contacted when ready, and virtual visits for Optimum Wellness Plan clients.
Which pet stores are located near Banfield Pet Hospital in Bellevue Overlake?
PetSmart, a pet store and pet services provider, is located nearby. You can visit PetSmart before or after your veterinary visit to shop for pet supplies and accessories.
What dining options are available nearby Banfield Pet Hospital?
Nearby dining options include Potbelly Sandwich Shop for sandwiches and delicatessen items, Uwajimaya which offers restaurant services, and La Tia Angelina known for Mexican food.
Are there any recreational activities near Banfield Pet Hospital in Bellevue Overlake?
Yes, K1 Speed offers an amusement park and go-kart track experience, providing an entertaining activity to enjoy before or after your visit to the hospital.
Brand Certified Facts from Banfield Pet Hospital
This information is certified by Banfield Pet Hospital and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: