The Regional Veterinary Referral Center

Reviews

• CB

  Clas Bob

  6 days ago
  5.0
  Dr. Megan Kees is outstanding. She is kind, patient, compassionate, helpful, and extremely knowledgeable. She is in tune with not only her furry patients, but also their owners. She has gone over and above to help our dog and to help us. We are grateful for her professionalism. Our pet and our family are going through quite a bit right now with our dog’s current diagnosis, and having an ER doc like Megan Kees has helped tremendously. 💜
• YB

  Younes Bekkali

  Aug 20, 2026
  1.0
  Brought my dog here after calling and being told I could bring him in after waiting 30 minutes for an appointment. They performed X-rays and other tests, found an infection and fluid buildup, and then gave me an estimate of $4,800 for an overnight stay. When I explained that I couldn’t afford that amount, I was suddenly offered the option of taking my dog home with medication, and the bill dropped to around $1,500 to 1900 don’t remember the exact amount. The entire experience left me feeling like I was being overcharged and that the focus was more on making money than on caring for my dog. What was even more disappointing was that no one ever followed up to check on him after we left. I would never return, and I plan to file complaints with the Better Business Bureau and the Attorney General’s Office because it genuinely feels like pet owners are being taken advantage of, and the prices are extremely high.
• KB

  Kayla Berube

  Aug 6, 2026
  1.0
  Fraud. I had brought another pet here about 6 years ago and received good care but whatever has happened in the interim years has turned this place into an absolute fraud. We recently brought our dog here when she became very sick. After about 24 hours of hospitalization, when they still hadn’t run any diagnostic imaging to rule out the obstruction they were so worried about, I started asking questions… and boy, did they not like that. Long story short, they were listing key symptoms in the medical notes to trigger automatic treatments to drive up costs. They claimed my dog had bloody diarrhea during a bathroom break that I was present for (and vet tech was not) and had a video of. Claimed she was clinically dehydrated and therefore required IV fluids, but when I requested to see her bloodwork, she was actually *over* hydrated. Claimed she “regurgitated” through heavy anti nausea meds, triggering another required 24 hrs of hospitalization stay, but when I requested to see the notes and asked questions, they admitted she did not vomit but they were able to suction bile out of her tube. When they still hadn’t done her ultrasound after over 30hrs of being there, my regular vet suggested I take her elsewhere. I asked for them to prepare to discharge her and they told me suddenly they could do the ultrasound but I had to approve it within TWO MINUTES “or else” she would “lose her spot in line.” Then they did the ultrasound anyways, without my approval, and ran our tab up another $1k after we asked for her to just be discharged so we could take her somewhere else. When I asked the vet to call my regular vet to coordinate care, a vet tech called and screamed at the doctor and hung up. Only when my regular vet called back and asked to speak to the medical director did everyone change their tone completely, in a manner that made me believe they were afraid they might get sued. We were able to finally get my dog out of that hell hole and took her to another hospital where they informed us half of her symptoms were being caused by the medications RVRC put her on. I will never come back here, for anything. If you think things are taking too long, it’s by design so they can run up the meter. If you think the care plan doesn’t make sense, get a second opinion.
• HC

  Hannah Coleman

  Aug 4, 2026
  2.0
  I brought my cat here with saddle thrombosis, a very dangerous diagnosis. Shortly before he was euthanized he was identified by an employee as "IT", and once again even after I said "he". I also recently brought my dog here for repeated vomiting, blood in his stools, dehydration, lethargy. My wife stated that when she asked for a high fiber diet to support hardening his stools she was looked at like she was crazy and repeatedly dismissed about her requests for an anti-nausea medicine that would aid his comfort and recovery in the next 24-48 hours. After he was given a hydration pack injection he bled, he's never bled after any other shots at his other regular vet. We will certainly be searching for another emergency vet to bring our pup should anything happen in the future. Patients know themselves and their dogs better than the doctors do, respond better to requests for additional supports, anti-nausea, high fiber, or otherwise. I'll follow this up with a phone call.
• AA

  AOR

  Jul 27, 2026
  1.0
  I took my dog here on what I believed would be a good choice. I was wrong, my dog has been sick and they charged me a quote that was over 4-5x the price of the regular cost for the procedure. When I declined to pay they started talking about euthanizing my dog trying to play with emotions I believe to simply get me to pay the price. They have no empathy, I took my dog elsewhere got the procedure for 5x less the price with more empathic doctors and what they led me to believe was a “fatal overnight” case became a smooth procedure with a hospital that truly seems to care about the animals and not just getting their money. I don’t recommend this place. UPDATE: Dog underwent the procedure and is now near 100% recovered! Had I listened to the money hungry doctors with no soul here my dog would be without life when she easily could’ve made a recovery with the proper care. Please if you love your pet do not bring them here, they also kept her in the back for a while after denying to pay the price.

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