Brand Certified
Banfield Pet Hospital
4.3(319 reviews)
Certified by Banfield Pet Hospital • Aug 30, 2026
Business Details
4749 Valley View Blvd NW, Roanoke, VA
24012, United States
Certified by Banfield Pet Hospital • Aug 30, 2026
(540) 362-0199
Certified by Banfield Pet Hospital • Aug 30, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Aug 30, 2026
About
Certified by Banfield Pet Hospital • Aug 30, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Roanoke North provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Aug 30, 2026
Hours
Certified by Banfield Pet Hospital • Aug 30, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 5:00 PM
SundayClosed
Products & Services
1 list · 15 items
Reviews
4.3
319 reviews
5 stars
217
4 stars
43
3 stars
16
2 stars
11
1 star
32
- DHDre and Tasha Hollinghead4 days ago5.0Great office ladies getting things back in order and they are doing it! Thanks Riverwalk office ladies And Tanya w maintenance!
- JSJamie Sue5 days ago3.0Have been coming here for years. The only thing I don't like is blood work is not included. You pay 90 a month if you come or not. My dogs haven't been a lot not enough for what I pay every month. BLOOD WORK SHOULD BE INCLUDED!
- FHFelicia HartAug 16, 20261.0They will cancel your appointments and not even notify you at all. Some of the women at the front desk are not friendly at all and they clearly don’t pay attention to what they are giving your pet when you’re on a wellness plan. I will also be contacting the better business bureau to submit a complaint there as well.
- DCDennis CloudJul 29, 20261.0Hospital staff is great. But their ability to correct their own mistakes in billing id give negative stars. Under my household we had two dogs under care with them. My dog which I had since 6 weeks old under Banfield from 2 different states and 6 years. All under my own bank account. My daughter who use to live under my house with her dog UNDER HER BANK ACCOUNT for 2 years and 1 state. My daughter and her dog that was on her account moved out a year ago. Someone I’m assuming front desk or billing swapped dogs and cards. They put my daughters dog under my banking info and my dog under hers. Long story short, we were getting the monthly fees taken out, so we didn’t Question it. We go for MY DOGS appointment and I was told my account went to collections for my dog, keep in mind I’m still paying monthly for a service I was refused. They put my daughters dog under my banking info and my dog under hers and she opened a new account when she moved. I called collections and explained to the extremely ignorant rude lady what happened and Banfield made the swap and mistake. I have no access to Banfield computer systems to mess with billing. She gave all the attitude she could give and still couldn’t comprehend the screw up. She kept repeating the same line “your dog is in Collections you have to pay that. And I explained I have been paying monthly for a dog I don’t have because somebody swapped up the information. And again out of her mouth, your dog is in collections. You have to pay. I’m done with Banfield Instead of just admitting, they made a common mistake or maybe not so common, regardless. They couldn’t even admit that they made the mistake. Offered no help to swap my dog back to the plan I was paying on monthly to make things right, They double down on ignorance. 10/10 If you don’t want to experience highway robbery From ignorance do not go to Banfield. Stick to your local veterinarian, not the chain branches that deal with third-party billing out of state billing out of country billing out of intelligence billing.
- LPLouis du PlessisJul 4, 20265.0Friendly knowledgeable staff, great service
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
This information is certified by Banfield Pet Hospital and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: