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Susan M. Markel Veterinary Hospital at the Richmond SPCA

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About

Animal HospitalVeterinarian
The Susan M. Markel Veterinary Hospital is a full-service veterinary hospital providing high-quality care at a low-cost for pets of income-qualified families in the Greater Richmond region (Richmond City and the Counties of Hanover, Henrico, Chesterfield, Goochland and Prince George). Our mission is to ensure that families of all means have access to treatment options they can afford for their canine and feline companions. As an expansion of the Richmond SPCA's pet-retention services, the Susan M. Markel Veterinary Hospital will help pets stay with their families while enjoying a greater quality of life.

Location

Susan M. Markel Veterinary Hospital at the Richmond SPCA
2519 Hermitage Rd, Richmond, VA
23220, United States

Hours

Monday8:00 AM - 12:00 PM
Tuesday8:00 AM - 12:00 PM
Wednesday8:00 AM - 12:00 PM
Thursday8:00 AM - 12:00 PM
FridayClosed
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.